Position Summary:

We are seeking a highly experienced and dynamic Senior Business Relationship Manager with a strong understanding of technology, business process acumen and project management skills. The ideal candidate will have experience with Oracle and its suite of products and managing business stakeholders, coupled with program management skills. Overall, an IT Business Relationship Manager leader serves as a bridge between IT and the business, ensuring that IT investments and initiatives are aligned with business objectives and delivering tangible value to the organization. Experience in the construction, energy, or utility industry is highly desirable.

Essential Functions:

• Drive Strategic Alignment: Aligning IT strategies and initiatives with the overall business goals and objectives. This involves understanding the business's vision, mission, and strategy, and ensuring that IT investments and projects support these goals. Primary objectives include development of business roadmaps in a cross functional role.

• Stakeholder Management: Building and maintaining relationships with key stakeholders across different business units. This includes understanding their needs, priorities, and challenges, and representing those needs within the IT department. Provide governance and management of operating systems.

• Requirements Gathering: Working closely with business stakeholders to gather and prioritize requirements for IT projects and initiatives. This involves understanding business processes and translating them into IT solutions that meet the organization's needs. Develop and manage intake processes across various departments with respect to their various needs and requirements.

• Communication Facilitation: Facilitating communication and collaboration between IT teams and business stakeholders. This includes ensuring that both parties understand each other's perspectives, managing expectations, and resolving conflicts or issues that may arise. This is included, but not limited to, executive presentations and deliverables.

• Continuous Improvement: Driving continuous improvement within the IT organization and across the business. This involves identifying opportunities for innovation, process optimization, and efficiency gains, and advocating for their implementation. Ability to pivot process and improve engagements based on surveyable metrics.

Additional systemic requirements of the role:

• Change Management: Helping to manage the process of change within the organization, particularly as it relates to IT initiatives. This involves preparing stakeholders for changes, addressing concerns or resistance, and ensuring a smooth transition to new systems or processes

• Value Demonstration: Demonstrating the value of IT investments and initiatives to the business. This involves measuring and communicating the business impact of IT projects, such as cost savings, revenue growth, increased efficiency, or improved customer satisfaction

• Risk Management: Identifying and mitigating risks associated with IT projects and security initiatives. This includes assessing the potential impact of risks on the business and implementing strategies to minimize or avoid them.

Minimum Requirements:

• Bachelor’s degree in information technology, Business Administration, or a related field. A Master’s degree is a plus.

• 10+ years of experience in managing business relationships and technology projects, with a focus on Oracle products.

• Proven experience in program management, including project planning, execution, and delivery.

• Strong understanding of business processes and the ability to translate business needs into technical solutions.

• Excellent communication, negotiation, and interpersonal skills.

• Experience in the construction, energy, or utility industry is highly desirable.

• Strong analytical and problem-solving skills.

• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Preferred Skills:

• Oracle certifications or relevant technical certifications.

• Knowledge of industry-specific regulations and standards.

• Experience with digital transformation initiatives.

• Strong leadership and people management abilities.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle and feel, or operate objects, tools, and/or controls; and reach with hands and arms.

Work Environment:

While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). The employee may be subject to one or more of the following atmospheric conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.

Pike Enterprises, LLC is an Equal Opportunity Employer

EOE/Minorities/Females/Vet/Disable

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization.

About Us

Founded in 1945, Pike is a leading provider of construction, repair and engineering services for electric and gas utilities, as well as telecommunications companies with a growing portfolio of turnkey renewable projects. We work with hundreds of utility clients across the country, and we continuously expand our offerings to supply our customers with the ideas, technology, experience, manpower and equipment to perform any job.

“Essential” is the one word that sums up who we are, the work we do and what our people mean to us. Each of our employees plays a critical role in ensuring that infrastructure systems are up and running when people and businesses need them.

Pike is a family-oriented workplace with a strong culture of safety, collaboration, innovation and exceptional customer service.

Requisition ID: 23006102