IT Operational Analyst, RDE

Date: Jun 21, 2024

Location: Charlotte, NC, US, 28216

Company: Corning

Requisition Number: 63654

Corning is vital to progress – in the industries we help shape and in the world we share.

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers.

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies. Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes. IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

SCOPE/PURPOSE OF POSITION:

RD&E IT Business Solutions Group is looking to add an operational analyst to their team. This position will have the ability to partner with a variety of software development & engineering experts to support a portfolio of business solutions (SaaS, Pro/Low Code) that are deployed/deploying within the Corning Science & Technology community. The portfolio is comprised of a variety of technical stacks and provide an even wider variety of functions to the business community including but not limited to – shipping applications, order, time, and parts tracking applications, and more! This position will also provide the opportunity to contribute to user experience design and business analysis efforts for business solutions as well as test management for these solutions. If you are a person who enjoys working with end-users, solving problems, and working in a team with great career pathing as well as opportunity, this is the role for you!

WORK EXPERIENCE:

• Junior level operational analyst experience

• Undergraduate degree in computer science, information systems, or related field is preferred

• At least 1-5 years' experience of operational support

DESIRED SKILLS:

• Ability to debug and correct issues

• Ability to bring an organized and methodical approach to technical problem solving

• Preferred junior level experience working with some to all of the following technologies:

• Front-End:HTML, CSS, C++, Java/JavaScript, Typescript, AngularJS, Vue.js, React, jQuery

• Business Layer:.NET, MVC, C#, Visual Basic, Entity Framework, APIs (ex. SOAP, REST)

• Data Layer:SQL Server, MySQL, PostgreSQL, XML, JSON

• Tools:Visual Studio, SQL Server Management Studio, Azure DevOps/TFS, Jira, Confluence, GIT

• Ability to work in a fast past environment

• Ability to collaborate and communicate effectively

• Ability to solve technical problems independently

• Experience in working with customers and end-users

• Ability to listen & empathize with end-user frustration as well as ask information gathering questions to aid in resolving technical issues

This position does not support immigration sponsorship.

The range for this position is $74,625.00 - $102,610.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position are dependent on hours worked and may include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.

​Corning Puts YOU First!

We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning.

• Our monetary peer-to-peer recognition program is tied to ourand celebrates you and your colleagues’ contributions.

• Health and well-being benefits include medical, dental, vision, paid parental leave, mental health/substance use, fitness, and disease management programs.

• Financial benefits include a 401(k) savings plan with company matching contributions and a 100% company-paid pension benefit that grows steadily throughout your career.

• Companywide bonus and attractive short- and long-term compensation programs are available based on your role and responsibilities.

• Professional development programs help you grow and achieve your career goals.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at.

Nearest Major Market: Charlotte