Delivery Lead - Technology Program Manager

Charlotte, North Carolina

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Position Summary:

Bank of America is looking for a Program Manager who has prior experience in Market Risk or Global Markets middle/back office technology. This is a multi-disciplinary role that will require the successful candidate to take on numerous diverse responsibilities and will necessitate close partnership with senior business and technology managers. The ideal candidate will have a background in working closely with development teams. A program manager is expected to have a broad understanding of all the projects within the program and be able to ensure timelines and milestones are met. They are expected to provide direction and guidance to project managers to ensure success of the work within the program.

This individual will:

• Have direct delivery responsibility for their projects (i.e. end to end ownership of the program)

• Have oversight of all projects within the program and be responsible for recognizing when individual projects may be off track

• Identify risks, assumptions, issues and dependencies (RAID) and proactively manage/report RAIDs.

• Prepare status reports and other materials needed for presenting for tech management as well as LOB executive audiences and other stakeholders

• Consistently meet with project managers to understand progress and issues across projects and provide support as necessary

Job Description:

This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)

• Manages coordination of delivery and dependencies across multiple teams

• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline

• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule

• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements

• Supports resource planning for delivery and execution

• Ensures adherence with Enterprise Change Management standards

Required Qualifications:

• A flexible, hardworking and "can do" attitude; comfortable working in a fast paced environment with frequent release cycles and rapidly changing priorities.

• Excellent communication skills and ability to effectively communicate within a multi-disciplined team, across multiple locations and time zones, and to interact with demanding business users.

• Strong ownership and follow through.

• Strong project management and organization skills, attention to details.

• Familiarity with principles of scaled agile delivery, PI planning, and agile scrum methodology

• Ability to remove obstacles and influence others to move projects forward.

• Strong financial markets product knowledge, market risk experience (any asset class).

• Excellent technical skills; SQL, MS Excel, Jira, SharePoint, Visio, MS PowerPoint, MS Word

Desired Qualifications:

• Computer Engineering/Financial Degree

• Experience with Agile methodologies.

• Experience with VaR, Risk Analytics would be a definite advantage

• Exposure to financial / product control functions within a bank.

• Exposure to Program Project Risk Tool (PPRT)

Skills:

• Collaboration

• Project Management

• Result Orientation

• Solution Delivery Process

• Stakeholder Management

• Analytical Thinking

• Business Acumen

• Financial Management

• Influence

• Risk Management

• Agile Practices

• Architecture

• Data Management

• Solution Design

• Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.