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Truist Cyber Business Services Delivery Officer in Charlotte, North Carolina

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

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If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)

(accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Represents TIH’s Chief Information Security Officer and Enterprise Cybersecurity Office as a cyber champion to promote proactive engagement with TIH businesses. Manage change management efforts, including initial phases of business projects and ensuring appropriate end user and business impacts are understood and addressed. Help TIH businesses understand the business cyber risk while driving adoption of cybersecurity policies, standards, and services across diverse business units. Work closely with IT and development teams to ensure timely and effective remediation of operational issues and remediation of business unit-owned vulnerabilities. Develops and implement meaningful metrics to evaluate progress and effectiveness of cybersecurity initiatives and capabilities across the business and as a direct feed into executive-level reporting efforts.

Location: this role can be 100% remote with a strong preference for someone located in on the East Coast US or in the EST time zone.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Collaborate with TIH and Truist bank teams to provide appropriate management of cybersecurity and cyber risk work, to include future organizational planning efforts.

  2. Establish and Enhance an Information Security Governance and Reporting Program

  3. Develop and operationalize the ISO security strategy and governance processes across TIH.

  4. Manage the Risk Compliance Self-Assessment (RCSA) process and all SOX and SOC reporting; oversee audit and assessment efforts as needed; Drive all identified issues to closure and track regulatory issues, as appropriate.

  5. Partner with security policy /standard owners to develop metrics and reporting to measure compliance with security policies and standards and collaborate with business information security officers to develop action plans where necessary.

  6. Develop Board materials and assist in Board Reporting specific to cybersecurity and cyber risk and with cyber communications to ensure alignment with industry efforts, internal security efforts, etc.

  7. Lead a year-round security awareness program to include event planning for all employees, execution of the company-wide security awareness training, and all associated awareness materials and information.

  8. Lead and execute the TIH phishing program; Develop creative and unique engagement that works to build first-line security awareness across all employees.

  9. Work with the extended Corporate Communications team to amplify messaging internally and externally, including successful business partnerships with demonstrable results.

  10. Improve security communications overall to include the development of an external security webpage, maintain all internal website and content, develop all creative security collateral to support ISO program and capabilities.

  11. Review incident response communications for leadership and external reporting.

  12. Lead all security project communications for deployment activities.

  13. Lead efforts to prepare and inventory responses for IT security questions from regulators, TIH customers and other business affiliates.

  14. Lead and oversee third-party risk management program for TIH.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Fifteen (15+) years of cyber security leadership experience with a focus on business engagement.

  2. Previous leadership experience in medium sized to large teams

  3. Knowledge of cybersecurity governance, design, and operations

  4. Strong ability to communicate via written and verbal communication in both formal and casual situations

  5. Ability to effectively communicate technical information and translate it between vendors, IT management, and internal teams

  6. Experience managing teams and vendors, driving SLAs

Preferred Qualifications:

  1. Self-starter who takes ownership and responsibility for prudent service delivery

  2. Works independently with minimal guidance to drive projects to completion, while also working collaboratively with the team to achieve strategic goals

  3. Professional, clear, and concise verbal and written communication to internal customers, subject matter experts, upper management and other audiences

  4. A collaborative team player who will solicit and offer input and support decision-making.

  5. Position requires access to sensitive confidential material; Integrity and discretion are mandatory.

  6. Comfortable working in a continuously changing, fast-pace environment - balancing multiple priorities, special projects, and other activities.

Preferred experience

Industry Certifications in Information Security such as CISSP, CISM, CISA, etc.

General Description of Available Benefits for Eligible Employees of TIH:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance Holdings, LP (TIH) offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment and tax-preferred savings accounts, along with other voluntary benefits. All regularly scheduled teammates (not temporary or contingent workers), regardless of the number of scheduled hours, can contribute to a 401(k) savings plan and you become eligible for Company matching contributions after one year of service and attainment of age 21. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH’s generous benefit plans, please visit our Benefits site (https://benefits.tihinsurance.com/)

. Eligible employees may have the opportunity to participate in a deferred compensation plan and/or have an ownership interest in TIH in the form of profits interest or capital interest. As you advance through the hiring process, you will learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

This position is part of TIH.

Truist Financial Corporation has completed the sale of Truist Insurance Holdings (TIH). As a result, TIH is a separate company from Truist Bank as of May 6, 2024. Refer to the news release (https://media.truist.com/2024-05-07-Truist-completes-sale-of-Truist-Insurance-Holdings-and-executes-strategic-balance-sheet-repositioning)

for details.

TIH Insurance Holdings, LP (TIH) supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. TIH is a Drug Free Workplace.

EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)

Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)

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