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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Communicate any requirements to the client for the purchase of a loan or post purchase requirements. Knowledge and comprehension of closing documents, loan disclosures, compliance timelines, fees and Truist guidelines required. Attention to detail is critical for this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Maintain relationships with lenders, underwriters and account managers.

2. Communicate efficiently with clients on items required and deadlines.

3. Demonstrate aptitude in communicating complex concepts in an understandable manner.

4. Partner with lender to review condition documents to ensure all purchase requirements are met.

5. Maintain client pipeline ensuring all deadlines are met.

6. Apply pricing hits to loans when needed.

7. Generate reports to assist production.

8. Mentor and train peers in areas of relative strength.

9. Exercise discretion in clearing pends appropriately without the need for managerial oversight.

10. Review and disposition both underwriting settlement conditions and compliance conditions for non-delegated loans.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. 3+ years of experience in lending or finance, preferably in mortgage originations

2. 1+ years of customer service experience

3. Ability to work independently, detailed oriented and proactive

4. Strong written and verbal communication skills

5. Working knowledge of mortgage loan documents and/or compliance

6. Ability to problem solve and research issues when needed

Preferred Qualifications:

1. Bachelor's Degree or equivalent education and related training

2. Demonstrate proficiency in one or more of the following: Lending Space, Compliance Ease, MSP, FHA Connection, MERS.

3. Prior experience as processor or underwriter.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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