Job Summary

Infusion authorization/referral experience

Monday-Friday; 8:00am-5:00pm(flexible)

The support services coordinator must possess and demonstrate effective application of relationship building, decision making, execution, and accountability. The support services coordinator must also provide extensive coordination of GI patients referred to the NHCC by GI physician partners and other affiliated physician champions. The coordinator must demonstrate ongoing program development to include educational materials, meeting patient, and family needs, and maintain customer satisfaction that makes the Novant Health experience remarkable.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.

• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Qualifications

• Education: Bachelor's Degree Preferred Nursing/Healthcare Field

• Experience: Minimum of five years successful experience communicating directly with physicians, patients, and families coping with various stages of cancer, as well as their medical care givers. Required Awareness of and relationship with community resources. Three years of administrative support in a healthcare setting. Required

• Licensure/Certification/Registration: Refer to the Life Support Training Policy NH-HR-3096

• Additional Skills Required: The ability to work in a fast pace environment, multi-tasking and interacting with co-workers at the NHCC as well as other physician offices. Excellent communication skills, Training in specific issues relating to patient confidentiality. Excellent computer skills related to these functions.

• Additional Skills Preferred: Knowledgeable with Aria Radiation Oncology EMR and EPIC

Job Opening ID

66436