This is a Job Description for an Auto Master Technician In Charlotte, NC

Summary:

The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction A successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.

Duties & Responsibilities: Diagnose and repair to specifications -- brake and hydraulic, exhaust, basic electrical, cooling system, suspension and alignment, perform all maintenance services. Perform job duties of all lower job descriptions (Mechanic and General Service Technician). Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis. Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. Assist fellow technicians/mechanics in performing technical activities. Keep store management aware of mechanical repair problems as they occur. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules.

Requirements and []{#Hlk142289191}[]{#Hlk142304825}Qualifications: A High School Diploma or GED. At least 1 year of strong automotive mechanical diagnosis, problem-solving and repair experience. 2 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension & A5 Brakes). Section 609 certification PREFERRED. State Inspection license if applicable. High level of motivation, energy and a customer-focused attitude. Must have a valid driver's license. Successful completion of pre-employment background check. Availability to work days, nights, holidays, and weekends as needed.