About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Sr. Lead Program Manager will be responsible for organizing programs and activities for our Global Partner Solutions organization focusing on sales and process-related initiatives. You will be tasked with developing and executing programs to support the organization's strategic direction, as well as creating and managing long term goals. To be successful in this role, you will need to have prior experience in program management and sales motions.

The Main Responsibilities

• Organizing programs and activities in accordance with the mission and goals of the organization

• Developing new programs to support the strategic direction of the organization

• Creating and managing long-term goals

• Developing an evaluation method to assess program strengths and identify areas for improvement

• Implementing and managing changes and interventions to ensure project goals are achieved

• Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services

• Building collateral for presentations and documenting program guides

• Producing accurate and timely reporting of program status throughout its life cycle

• Analyzing program risks and return-on-investment (ROI)

• Working on strategy with the cross functional key interlock teams

• Facilitating meetings with stakeholders and decision makers

• Additional duties as required of the business

• Some travel as required

What We Look For in a Candidate

Required experience:

• Bachelor's degree or master's degree in business or related field

• Proven experience in program management

• Proven experience in sales or sales supporting roles

• Proven stakeholder management skills

• Proven ability to present information to various levels in organizations

• Understanding of project management

Preferred experience in:

• Developing and executing sales and/or technical partner enablement programs, trainings, and certification/badging programs

• Building and managing tiered partner programs with benefits/requirements for various partner types, including ISVs, SIs, VARs, and/or telco channel partners

• Leading virtual teams through influence, while also functioning as an individual contributor

• Orchestrating training content creation, and documenting/implementing the sales process

Proven qualities:

• A self-starter with a proactive attitude, coming up with new ideas on streamlining processes

• A team player, collaborating with cross-functional teams, while keeping a positive attitude

• Thrives in a fast-paced environment, prioritizes tasks, and tracks status rigorously

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)

• Bonus Structure

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 336378

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

01/14/2025