About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

This manager is responsible for overseeing a team of direct reports that provide Core Long Haul DWDM capacity for the entire Enterprise Lumen network. This includes the Planning, Engineering, and Implementing of Long Haul DWDM Route builds. This involves the space, power, and fiber forecasting, traffic analysis, and executing on a Headroom Management policy.

Location and Schedule

This is a full time work from home, US position. The typical schedule is Monday - Friday 8am - 5pm.

The Main Responsibilities

• Coordinates, completes, and oversees job-related activities and assignments for Core Long Haul Planning team by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet Customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.

• Ensures Long Haul Waves capacity requirements are met with the highest quality and most efficient cost structure by adhering to expense and capital budgets, network augments, upgrades and decommissioning activities; balancing work volumes; supporting operational issues; monitoring and adjusting voice network capacity technology, lifecycle and regulatory legal changes to the network.

• Remains up to date on the latest industry developments by subscribing to industry journals, attending industry conferences; analyzing competitor products and services; interacting with customers; networking with industry professionals; and remaining flexible & open to change to see where trends are going.

• Builds talent muscle by developing direct report employees, formulating midyear and end of year reviews; conducting assessments; coaching employees of all level; succession planning; ensuring employees receive appropriate training for both job related knowledge and compliance activities; creating appropriate job responsibilities as the work and functions required by the business evolve; ensuring employees performance is measured, feedback is provided, calibration sessions are conducted and the bar is set high.

• Oversees network capacity trends, processes and systems by partnering with direct reports and supporting organizations to understand current network capacity concerns, solutions, costs, and recommendations; communicating concerns and issues to the leadership team to help them understand future actions, optimization, network augments, etc.; supporting direct reports in resolving process and system issues; partner with direct reports to identify improvements that can be made in process/systems to make work flow smoother, better, and faster.

• Develops relationships across the company by collaborating with BU partners in product management, technology strategy and development, finance, vendor technical management, other planning disciplines, engineering, operations to ensure expense, capital budgets, and facility cost objectives are built sufficiently to support anticipated growth and to deploy new features, functionality, and upgrades as required; monitors and provides guidance if trends are showing a gap between budgets and actuals throughout the year.

• Other duties as assigned

What We Look For in a Candidate

• Typically 6+ years related experience and a Bachelor's Degree OR 4+ years related experience with Master’s degree.

• 4 years experience with DWDM networks including traffic analysis, Planning & Engineering of new systems, Capacity Management, or Hyperscaler DWDM capacity deployments.

• 2-3 years experience with vendor negotiations

• 2-3 year of proficiency with Microsoft Excel & PowerPoint

• 2-3 years’ experience with cost savings initiatives and capital budgeting

Preferred

• Experience in Ciena 6500 or RLS, Infinera DTN-X, or Nokia 1830 platforms.

• 1+ years’ experience in at least one of the following: Capital Forecasting, Senior Level Presentations, or SQL Scripting

• Masters in Business or MS in Computer Science or Engineering

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI

$114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)

Bonus Structure

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 335615

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

01/01/2025