Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.Department OverviewMotorola Solutions has created the most comprehensive online platform for generating investigative leads for law enforcement agencies throughout the world. By combining an advanced suite of license plate recognition (LPR) and parking utilities, with unmatched analytics and exclusive content, our organization seeks to improve safety for both officers and communities alike. Motorola Solutions unique product offerings are now being offered and adopted by parking operations worldwide to provide additional safety, efficiency and cost-savings for parking enforcement.Job Description We are looking for a self-starter Field Deployment Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

The Field Deployment Technician will be responsible but not limited to the following: On-site System Start Up and Commissioning of Automated License Plate Recognition (ALPR) cameras in both a mobile and fixed environment across the US. Configuring cameras and software within the end customer's network environment (firewalls, VPN, security programs, etc). Troubleshoot system failures that may be a result of hardware failure, network or software configuration issues. Diagnosing technical issues and determining proper solutions. Train administrators and end users on a full suite of ALPR products, including PC client applications and back office hosted server applications for Parking Enforcement. Train and supervise third party integrators on the installation of mobile and fixed ALPR cameras. Coordinate site surveys, third party contractor installations, and training with customers and post-sale support teams. Produce timely and detailed service reports with customer sign off and acceptance. Follow all company's field procedures and protocols. Collaborate with technical teams and share information across the organization. Understand customer requirements and make appropriate recommendations/briefings. Build positive relationships with customers. 50% - 75% travel.

This position is a remote position and candidates can be located anywhere in the US. Due to travel, it is strongly preferred that candidates live in Eastern or Central US time zones.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers

#LI-TW1 #LI-REMOTEBasic Requirements 2+ years of technical experience in cameras, LPR, or... For full info follow application link.

Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic.