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EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

Location: Hoboken, Charlotte, New York, Boston, Atlanta, Miami, Chicago, Philadelphia

Job Title: Crisis Communications Manager

Job Description:

We are seeking a highly skilled and experienced Crisis Communications Manager to join our team. The ideal candidate will be responsible for developing and implementing strategic communication plans during times of crisis to protect and enhance the reputation of our organization.

Key Responsibilities:

• Develop and implement crisis communication strategies and plans in response to potential threats or emergencies that may impact the organization.

• Serve as a point of contact for internal and external communication during a crisis, including media inquiries, stakeholder outreach, and social media engagement.

• Monitor and analyze media coverage and social media activity related to the crisis and adjust communication strategies as needed.

• Collaborate with key stakeholders, including senior leadership, legal counsel, public relations teams, and trusted external advisors to ensure consistency and accuracy in messaging.

• Interact with top-tier media in deadline-driven situations.

• Prepare executives to interact with media, internal audiences, and others during crisis situations.

• Provide training and guidance to staff on crisis communication protocols and procedures.

• Evaluate the effectiveness of crisis communication efforts and make recommendations for improvement.

Qualifications:

• Bachelor's degree in Communications, Public Relations, Journalism, or related field.

• Minimum of 6-8 years of experience in crisis communications, public relations, or related field, with demonstrable experience in media relations and crisis management.

• Experience working in the financial services sector or another regulated industry a plus.

• Strong written and verbal communication skills.

• Ability to work under pressure and make quick decisions in a fast-paced environment.

• An appreciation for and flexibility in responding to the time and endurance requirements of crisis situations.

• Excellent interpersonal skills and the ability to build relationships with a variety of stakeholders.

• Proficiency in social media monitoring and management tools.

If you are a strategic thinker with a passion for protecting and enhancing the reputation of an organization during times of crisis, we encourage you to apply for this exciting opportunity.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $130,500 to $251,200. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $156,600 to $285,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

For those living in California, please click here for additional information.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com