Job Information
Motorola Channel Sales Support Engineer - IP Video (Northeast / Mid-Atlantic) in Charleston, West Virginia
Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.Department OverviewIP Video is the creator of the HALO Smart Sensor, a multifunctional safety and security device with built-in vape detection and air quality monitoring, gunshot detection, abnormal noise and motion detection and emergency keyword detection. The HALO Smart Sensor improves situational awareness and makes it possible to help protect people and spaces even where video security solutions are not permitted.Job Description We are currently seeking a Channel Presales Support Engineer (PSE) for our Northeast/Mid-Atlantic Territory. The PSE will be responsible for supporting the territories RCSM and CAM on partnerships with Security and IT Integrators, Building Automation dealers, A&E Firms on client opportunities. The PSE reports to the Global Channel Support Manager, however we are looking for independent leaders who are self-managing.
Responsibilities:
Support new customer relationships both within partner and end-user communities
Help achieve sales, profitability, and customer recruitment objectives and represents the entire range of company products and services to assigned customers within their region(s)
Co-develop materials and conduct training for company products for the channel
Proactively drive and manage the technology phase of the sales process, and reporting
Support our 3rd party technology integration partners with training and product understanding on combined solutions
Co-develop presentation material with the sales team and perform technical presentations to the channel and end-users
Drive proof of concept and registered projects with the sales team including providing end of evaluation reports illustrating product and experience value alongside sales team to assist in project close
Liaise between helpdesk, sales and the channel on technical questions which arise during the sales process
Technical support and set up at trade shows
This position requires travel to trade shows, conferences, and client locations
Qualifications:
3+ years of experience in one of the following: Sales, Engineering, or Solutions Architecture
Bachelors Degree preferred
Equipped in providing business-to-business technology/physical security/HVAC technical support environment with a track record of success
Proficient knowledge of security and/or building automation products
Familiarity with cloud-based enterprise systems, IoT and Machine Learning a plus
Experience with supporting enterprise solutions
Effective understanding and experience with the corporate culture, environment, and decision processes
Strong verbal and written communication skills
Ability to express technical concepts in simplified ways
Independent,... For full info follow application link.
Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic.