Hours of Work :

8a - 5p

Days Of Week :

Monday - Friday

Work Shift :

8X5 Day (United States of America)

Job Description :

Your Job:

The Director of Quality is responsible for the overall operations of quality management throughout Methodist Celina Medical Center. Ensures that the hospital's policies and practices as related to patient care are within appropriate guidelines as designated by all State and Federal agencies as well as certifying agencies. Facilitates the hospital's JCAHO compliance and survey readiness. Acts as a resource to members of the management team in reference to legal guidelines for Patient Care Services.

Your Job Requirements:

• Bachelor's degree in health profession required; Master's or equivalent experience preferred

• Certification as a case manager and/or CPHQ (Certified Professional in Healthcare Quality) preferred

• Three to five years experience related to areas of risk, case management, and/or process improvement with a minimum of two years in management

• Extensive knowledge of State, Federal and regulatory guidelines/standards as they relate to the patient care services and medical staff services

Your Job Responsibilities:

• Responsible for the overall strategic planning and implementation of a comprehensive quality management program including the education and compliance component.

• Serves as a resource to the Board of Directors, Administration, managers, medical staff and employees related to quality issues.

• Serves as the liaison for the Texas Department of Health (TDH) related to quality issues that may arise.

• Oversees State, Federal and accrediting compliance. Serves as a resource for national trends, regulatory updates, survey/site visit readiness related to compliance.

• Incorporates the customer satisfaction surveys and data from the Guest Relation Representative to establish trends to be utilized for action plan development. Collaborates with the manger/directors to improve customer satisfaction.

• Responsible for the resource management program including utilization review and case management.

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers

• 150 Top Places to Work in Healthcare by Becker’s Hospital Review , 2023

• Top 10 Military Friendly® Employer, Gold Designation, 2023

• Top 10 Military Spouse Friendly® Employer, 2023

Equal Opportunity Employer

It is the policy of Methodist Health System (MHS) to select, develop, and promote employees based on individual ability and job performance. It has been, and will continue to be, the policy of MHS to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, religion, national origin, age, sex, sexual orientation, gender expression, disability, marital status, genetic information or ancestry. This policy affects decisions including, but not limited to, an employee’s compensation, benefits, terms and conditions of employment, opportunities for promotion, training, development, transfer all other privileges of employment. MHS is committed to maintain a working environment free of intimidation, workplace discrimination and harassment. Retaliation or attempted retaliatory behavior that occurs as a result of an employee’s exercise of their rights under this policy or any other statutorily protected right is strictly prohibited and will be grounds for disciplinary action.