Job Information
Randstad US call center representative in cedar knolls, New Jersey
call center representative.
cedar knolls , new jersey
posted 2 days ago
job details
summary
$18 - $18.50 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4611729
job details
Do you have experience handling high-volume customer inquiries? Do you genuinely enjoy helping people? Then please read on! We're supporting a company in Cedar Knolls, NJ, seeking Customer Service Reps! Pay starts at $18/hr ($18.50 for English/Spanish). Help the public access vital services, provide guidance, and screen for assistance programs. Flexible shifts available— today and make an impact!
salary: $18 - $18.5 per hour
shift: Second
work hours: 4 PM - 12 AM
education: High School
Responsibilities
Responding to inquiries from the public regarding various social services
Provide direction and guidance on the process for accessing financial assistance programs
Assess callers needs ad screen for services and programs according to protocols
Collect information and enter into call management systems
Follow all Standard Operating Procedures for call handling service delivery
The essential functions of this role include:
- working weekends
Skills
Call Center Support
Call Center
Active Listening
Telephone Etiquette
Empathy
Interpersonal Sensitivity
Follow-up
Typing Skills
Basic Software Skills
Basic Computer Skills
Qualifications
Years of experience: 1 year
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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