CUSTOMER QUALITY ENGINEER

Job field : Quality

Location : Carson , California , United States

Contract type : Permanent

Contract duration : Full-time

Required degree : Bachelor's Degree

Required experience : More than 5 years

Salary range : $66,560 - $94,380 USD

# 2024-145034

Apply with one click Any questions ?

Job Description

POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world.

We trust our employees to bring bold ideas to build the future of aerospace together, contributing to our ranking by TIME as the leading Aerospace & Defense company on the 2023 World's Best Companies list (#59 on the full list). Join our team and become part of the group that's making amazing things happen on the ground and in the skies. Together, we'll proudly step back and say, “We did that”.

In the role of Customer Quality Engineer you'll play a pivotal part on our Quality Department team.

This position contributes to our vision by:

Supporting the Quality organization and acts as the primary quality interface with one or more customers. The individual in this position serves as a primary contact focal, facilitating customer corrective actions and driving process improvements across the WWS site. This individual will also serve on the internal audit team assessing processes to determine adequacy and effectiveness of the existing control environment and identifying opportunities for improvement.

•Provides a broad range of Quality support for achieving business objectives to include contract review, requirements dissemination and allocation, facilitating Corrective Action events and implementing process improvements.

•As a member of the Safran and WWS Quality Team, provides full service support to operations and supply chain to drive a quality and compliance culture that exemplifies Safran's Group Values.

•Provide Continuous Improvement coaching and development across the facility.

•Develop detailed trend and performance analytics to prevent issues from occurring/recurring.

•Facilitate the development and continuous improvement of the QRQC program.

•Function as a leader, facilitator, and performer of complex Root Cause and Corrective Action initiatives using industry proven tools and techniques resulting in “Cant Fail” process improvements.

•Support Operations, Contract, Sales, Purchasing, and Engineering in their efforts to deploy Zero Defect environments in all activities.

•Investigate contractual and regulatory compliance requirements and assess the company's ability to perform and comply with the stated elements.

•Perform Internal Audits in alignment with AS9100 Rev D standards

•Other duties as assigned

Complementary Description

Safran Cabin headquarters are in Huntington Beach, California, with a global presence of over 11,000 employees at 36 sites. Site locations are in the United States, Mexico, Brazil, Canada, Germany, France, Czech Republic, the Netherlands, Tunisia and Thailand. Safran Cabin serves over 400 airlines and leasing companies globally and delivers to all airframe OEM manufacturers with a heritage spanning over 80 years in the industry.

Discover Safran Cabin through our videos: Safran Cabin (safran-group.com)

• Your Career: Safran is committed to providing internal mobility to our employees. We operate globally so the sky is the limit of where your Safran journey can take you.

• Your Development: Safran employees have free access to Safran University courses and external tuition reimbursement for approved programs or certifications.

• Your Benefits: Our suite of comprehensive benefits include health care (medical, dental and vision), life insurance, 401(k) savings plans with company match, paid time off, Safran Perks with BenefitHub – Employee Discounts & Rewards Marketplace for consumer products/services and more!

• Management roles may be eligible for a bonus in accordance with the terms of the applicable incentive plan.(Bonus eligible positions only) Remove if not applicable.

The expected salary range for this position is between $66,560 - $94,380 USD. Actual compensation will be determined based on experience, education, and other factors permitted by law.

Job Requirements

At Safran Cabin, diversity & inclusion is a source of richness that adds quality of life, performance, and innovation. We welcome diverse contributions and provide equal employment opportunity to all individuals regardless of race, color, religion, sex/gender, sexual orientation, gender identity/gender expression, marital status, pregnancy, age, national origin, ancestry, disability/medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws.

We seek service-oriented team players with strong interpersonal skills and a positive attitude, adaptable to our innovative and evolving environment.

Across all team members, we are looking for the following attributes:

• Team oriented

• Process focused

• Open & honest communication

• Quality minded

• Ability to persevere and honor commitments

• Recognizes success

• Executes with urgency

• Creates solutions

• Customer focused in everything we do

Job Requirements:

Education and/or Experience - Bachelor's degree in Engineering, Master's preferred, with a preferred concentration in Manufacturing operations and environments, plus five to seven years' related experience and/or training. Current knowledge of aerospace industry standard regulatory requirements.

Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills - Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills - To perform this job successfully, an individual should have knowledge of statistical tools and the complete Microsoft suite of applications.

Certificates, Licenses, Registrations - CQE, CQA, CQM, Green/Black-Belt, or other similar professional certification highly desired.

Other Qualifications - Must be able to travel to US sites and internationally, as needed.

This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group.

Specificity of the job

Travel may be required.

Safran is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.