Canteen

• We are hiring immediately for a CLIENT SERVICE SPECIALIST position.

• Location: Canteen Vending - 2643 North Interstate 35E Suite 200, Carrollton, TX 75006 Note: online applications accepted only.

• Schedule: Full time schedule. Monday through Friday, 7:00am - 4:00pm. More details upon interview.

• Requirement: Previous experience using Microsoft Office applications such as Word and Excel.

• *Internal Employee Referral Bonus Available

  The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

  About Canteen:

  Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

Come for the job, stay for the career. We are Canteen.

Job Summary

Job Summary: Supervise incoming calls and manage outgoing service tickets, ensuring efficient tracking of service history and overseeing dispatch operations.

Key Responsibilities:

• Track service history and ensure accurate record-keeping

• Implement customer service procedures and optimize quality control processes

• Oversee dispatch operations to ensure timely service delivery

• Manage 2-3 person department to ensure successful operations

Preferred Qualifications:

• Prior experience in customer service

• Proficiency in computer skills including Excel and Word

• Bilingual proficiency is a definite plus

• Experience in a supervisory or managerial role

  Associates at Canteen are offered many fantastic benefits.

  Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Req ID: 1344752

Canteen