call center agent.

• carrollton , texas

• posted 10 days ago

job details

summary

• $16.99 - $17 per hour

• temp to perm

• high school

• category sales and related occupations

• referenceAB_4519962

job details

We are looking for a Call Center Specialist to work an onsite position located in Carrollton, TX 75006. If you are looking for a fast paced environment, a large company with room to grow, this is a great opportunity! This role is temp to hire and pays $17.00 an hour. This is 100% inbound calls. The ideal candidate will bring some relevant experience but most importantly, they are looking for reliability and a positive attitude. Training is one week long and will be Monday-Friday, morning shift hours. Once you have been trained, they are looking for flexibility on hours, your shift could fall anywhere between 7am-7pm Monday-Friday and 8am-4pm on Saturday/Sunday. If you are interested, please directly or email me at leah.sosa@randstadusa.com.

salary: $16.99 - $17 per hour

shift: First

work hours: 8 AM - 5 PM

education: High School

Responsibilities

• Must be available to work weekends

• Responds to a wide range of customer calls in a fast-paced call center environment and correspondence regarding third party coverage to ensure that patient accounts reflect accurate information

• Must handle an extremely heavy volume of patient calls and analyze third party information and coverage issues

• Complies with all HIPPA verification procedures to ensure that you are speaking with the appropriate party prior to providing information

• Maintains and adds to personal knowledge by keeping informed of policy updates to regulations and procedural changes and attending meetings and seminars, to effectively carry out assigned duties

• Reviews all memos, policy updates and procedural changes as they are distributed by the supervisor, to ensure current procedures are followed

• Promotes Patient Centered Care Concept throughout the organization

• Participates in any on-going in service training to ensure a clear understanding of departmental procedures as it relates to all service lines

Skills

• Call Center

• Basic Computer Skills

• Typing Skills

• Empathy

• Active Listening

• Interpersonal Sensitivity

Qualifications

• Years of experience: 2 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

LS

leah sosa

• leah.sosa@randstadusa.com