Description

Job Description:

We are seeking a Desktop Support Technician to provide first-level technical support to our call center personnel. The ideal candidate will have a strong understanding of basic IT support principles and a willingness to learn.

Job Title: Desktop Support Technician

Location: Southeast Austin

Rate: $26-$30

Duration: 3 months

Responsibilities:

• Troubleshoot and resolve hardware issues, including faulty monitors and keyboard replacements.

• Assist users with password resets and VPN connection issues.

• Set up new workstations and provide software access support.

  Requirements

Required Technologies:

• Basic understanding of Windows operating systems

• Familiarity with Active Directory

• Experience with remote support tools

• Knowledge of network troubleshooting techniques

• Strong problem-solving and communication skills

  Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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