Location

La Costa Resort and Spa

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.

Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.

Job Description

The Marketplace Lead is a “hands-on” resource that will play a vital role in assisting resort guests, members and employees in a fast-paced team selling/service environment. The Lead will ensure product knowledge of the team and infuse Marketplace with superior customer service. The Lead will help coach and lead by example providing training and motivation to the team as they complete all functions of the job. Leads will be “experts” in all Marketplace job functions and assist the manager in completing retail inventory and ordering, ensure that retail merchandise is handled optimally and assist with a myriad of administrative functions.

Responsibilities

• Creates daily check lists and delegates tasks accordingly

• Process food and beverage orders and retail sales.

• Coach the Café Attendants and Retail Attendants to success.

• Act as an “expediter”.

• Provide “expert” knowledge to Associates on how to perform their jobs and train as needed.

• Follow up on daily projects to ensure follow through

• Ensure Birch Street orders are placed according to business needs and stocked adequately

• Ensure retail coverage at key times as business dictates.

• Partner with the Manager to ensure that call outs are covered.

• Involved in physical inventories once per quarter or 4 times per year.

• Compile monthly Buyer’s Reports and submit to manager

• Compile monthly game plans and submit to manager

• Support Retail team in revenue generating ideas, events and promotions.

• Visual merchandising all retail items.

• Clear and thorough knowledge of Resort Suite daily reporting responsibilities, how to handle issues with payments and guest accounts, and general POS support for team.

• Ensure that monthly reports are submitted i.e, safety committee, payroll audit reports, etc.

Qualifications

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience is required.

• General knowledge of cash handling and Point of Sale systems.

• Previous supervisory or lead experience preferred.

• Previous retail and/or barista experience.

  PHYSICAL DEMANDS:

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel; reach with hands and arms; and to talk or hear. The employee is occasionally required to walk; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

  Pay Rate: $22.85/hr

  Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email

  to applicationassistance@omnihotels.com.

Job LocationsUS-CA-Carlsbad

Posted Date3 weeks ago(8/27/2024 6:11 PM)

Requisition ID 2024-113822

of Openings 1

Category (Portal Searching) Food & Beverage