Program Manager - Nursing Quality

Join Cleveland Clinic's Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As the Nursing Quality Program Manager, you will act as a Site Facilitator for nursing sensitive measurement reporting to the National Database for Nursing Quality Indicators.

A caregiver in this position works 8:00am - 4:30pm.

A caregiver who excels in this role will:

• Facilitate and participate in performance improvement activities for assigned clinical areas.

• Collaborate with hospital quality department and nursing leadership to implement actionable items related to nurse-sensitive indicators, hospital quality measures, and compliance issues.

• Monitor quality outcomes in nursing and patient safety, conduct data analysis and review with Nursing Leadership in an assigned clinical area.

• Investigate best practices and make recommendations for implementation into practice.

• Conduct unit/institute/hospital level data compliance reviews.

• Provide real-time, one-on-one feedback to Nursing Leadership and frontline caregivers related to compliance.

• Provide mentorship and educate at unit-based in-services or staff meetings.

• Develop and disseminate nursing educational material for quality, accreditation, and patient safety.

• Act as a resource to Nurse Leadership on regulatory agency outcomes such as Joint Commission, CMS or other industry or professional agencies.

• Assist in the development and adoption of policy and procedure changes related to regulatory standards that affect quality patient care.

Minimum qualifications for the ideal future caregiver include:

• Bachelor of science in nursing (BSN).

• Current state licensure as a Registered Nurse (RN).

• Five years of clinical experience.

Preferred qualifications for the ideal future caregiver include:

• Masters of science in nursing (MSN).

• Certified Professional in Healthcare Quality (CPHQ), Certified Nurse Leader (CNL) or other applicable certification.

• Experience with personnel and project management.

• Leadership and quality experience.

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Sedentary - Manual dexterity to operate office equipment.

• Requires frequent data entry, standing, walking or sitting.

• Good visual acuity through normal or corrected vision. Normal for corrected speech and hearing.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities