Client Account Manager - Food & Beverage

Date: Nov 1, 2024

Location:

US

Company: Black & Veatch Family of Companies

Together, we own our company, our future, and our shared success.

As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.

Company : Black & Veatch Corporation

Req Id : 105332

Opportunity Type : Staff

Relocation eligible : No

Full time/Part time : Full-Time

Project Only Hire : No

Visa Sponsorship Available: No

Why Black and Veatch

Recognized by Glassdoor as a 2023 Top 100 place to work , Black & Veatch allows you to lend your talent and perspective to humanity’s biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation; 401K match and benefits that start day 1. Our hybrid environment allows you to balance your work and personal life.

At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use. #LI-MG1

The Opportunity

The future of food, beverage, and agribusiness has never been more exciting, challenging, and promising. Consumers’ preferences and demands are rapidly evolving alongside major leaps forward in food technologies such as alternative proteins. These trends are reshaping our food systems, driving innovation to solve global food security and create more sustainable products and facilities. We have an exciting new leadership position in our fast-growing Industrial Manufacturing team. We’re pros in optimizing and expanding existing facilities, designing and building new ones, and collaborating to bring emerging, new-to-world food, beverage and agricultural innovations to market. If you are passionate about this opportunity and the potential to make a massive difference, we are looking for you! As the Client Account Manager for food, beverage and agribusiness you will have the opportunity to:

• Drive new business growth with new and existing accounts, develop and maintain client account plans, build and expand strategic relationships and partnerships, participate in interface activities such as trade shows, conferences and events to foster relationships.

• Champion proposal efforts, prepare and give targeted sales presentations highlighting all BV solutions, work with project managers and solution architects to ensure client satisfaction and participate in the Client Satisfaction Program surveys.

• Identify target clients that align with strategic fit including target geographic regions with ability to sell multiple BV solutions.

• Determines personnel within client organization to cultivate relationships to obtain new business or maintenance of existing relationship. Makes recommendations to determine projects to pursue to meet and/or exceed client needs.

• In this role you may also have the opportunity to support clients in Pharma, Life Sciences and Biotech.

This role will be designated in our business traveler work schedule. We are committed to providing a healthy, safe and flexible work environment for all professionals while helping them remain productive and connected. Our business traveler work schedule includes BV professionals who travel consistently 60% or more of their work schedule and provide flexibility around being in an office location.

• Days during travel weeks that are non-travel days, professionals may work in the office or at a remote location.

• On non-travel work weeks, professionals may work in a BVoffice location 3 days a week and in a remote location 2 days a week.

Key Responsibilities

• Understands the process required to initiate, maintain, and cultivate key internal and external relationships with medium to large complexity and scope

• In conjunction with management and colleagues, learns the coordination of client interface activities and successfully executes strategic account plans.

• Initiates and follows leads for new projects and increased scope of work for existing projects. This includes client-focused presentations, attending trade shows, conferences, and special events to foster relationships. Communicates to management what clients to target and personnel within organization to contact at events.

• Understands the proposal effort in conjunction by assisting in the evaluation and pricing process to obtain business opportunities. Participates in proposal development and management. Participates on proposal presentations for management and review board(s).

• Provides key differentiators to use regarding services offered to clients. Works with project managers and staff to learn customer satisfaction methodology on current projects, including follow-ups with clients to address concerns or issues and communicates those to management. Learns the interface with project manager and client required to address significant changes to contract and/or scope of services.

• Participates in the Client Satisfaction Program including a review of which clients to survey for useful feedback based on client relationships

• Conducts all dealings with clients, external and internal, with professionalism, integrity and high ethical standards

• Provides prospect reporting, forecasts, client feedback and other information necessary to support business unit and company business planning. Actively uses B&V Electronic Client Management (eCRM) system

• Assists in the development of marketing plans, marketing collateral, and strategic planning for the Industrial Manufacturing team

Preferred Qualifications

• Strong sales traits, including tenacity, competitiveness, persuasiveness and overall people skills.

• Ability to sell to multiple solutions to clients.

• Highly task oriented to focus on winning new business and achieving sales targets. Knowledge and overall understanding of the food and beverage industry; knowledge of industry business drivers and motivators.

• Team player with high ethical standards in business and in work; maintains a reputation of integrity among clients.

• General understanding of client business and financial drivers and B&V financial metrics (PGM, revenue, overhead costs, profit & loss and project financials). Strong negotiating and persuasive skills.

• Excellent communications/human relations skills (written, verbal, client service); ability to maintain and expand key relationships.

• Self-motivated with the ability to think quickly and anticipate questions when interfacing with clients.

• Multi-tasking ability (prioritize, organize, schedule work).

• Good problem-solving skills (identify, analyze, research, evaluate, resolve).

• Strong Salesforce experience and skills

Minimum Qualifications

• Bachelor's Degree in Engineering or related degree (technical degree preferred)

• 10+ years experience in direct selling, marketing, or proposal management

• All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Work Environment/Physical Demands

Domestic Travel, Keyboarding, SittingNormal office environment and environments associated with extensive travel demands

Salary Plan

SAM: Sales

Job Grade

007

Black & Veatch endeavors to makeaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at +1-913-359-1622 or via our. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned.

Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.

Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.

To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.

A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.

We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.

By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.

Black & Veatch Holding Company, its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.

For our EEO Policy Statement, please click. If you’d like more information on your EEO rights under the law, please clickand.

Notice to External Search Firms : Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.

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