Summary You will serve as a Public Safety Dispatcher (Office Automation) in the Emergency Communications Center (ECC) of MARINE CORPS BASE CAMP PENDLETON. Responsibilities You will provide emergency fire, medical, and police services to the public by answering emergency 911, calls and responding by properly categorizing the calls, determining the appropriate response, and dispatching field personnel and equipment. You will evaluate 911 calls, wireless Enhanced 911, and other emergency calls that may be received via commercial phone, emergency phone direct dial, 911 transfers from outside agencies, and/or radio. You will provide Emergency Medical Dispatching (EMD) assistance to callers with medical emergencies using the local authority's emergency medical dispatch system. You will monitor status and availability of fire, medical, and police field units to ensure an appropriate response is made. You will refer non-emergency callers to appropriate civilian and governmental agencies. You will maintain reports and retrieve needed statistical data using the local authority Fire Incident Reporting System. You will receive and dispatch appropriate public safety units to all arms, including but not limited to fire alarms, pull stations, smoke detectors, sprinklers systems, Haz-Mat alarms, hold-up alarms, intrusion alarms, and motion detectors. Requirements Conditions of Employment Qualifications This position requires the ability to type at least 40 words per minute. Your response to the typing skill question on the Occupational Questionnaire will be used in your qualification determination. GS-06: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate most or all of the following: 1) Dispatching emergency vehicles including police, fire, and medical services personnel; 2) Assessing incoming emergency calls to determine appropriate course of action; and 3) Utilizing emergency communication equipment. GS-07: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate most or all of the following: 1) Dispatching emergency vehicles including police, fire, and medical services personnel for unique situations (e.g. involving a variety of complex technologies, multiple casualties, prolonged hazardous materials incidents); 2) Questioning callers to determine nature of calls, record data, analyze and prioritize situations, and dispatch appropriate emergency personnel and equipment; and 3) Utilizing emergency communication equipment. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate for this vacancy, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category or higher. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/ictap/ Military Spouse Preference applicants will receive priority consideration at the Full Performance Level (FPL) and if determined to be Best Qualified at the FPL, and selected, must be placed at the FPL. A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.