Description

Our front of house team members welcome and care for guests in our cafes. Counter team members will have a working knowledge of all Tatte products, delivering delicious savory dishes and pastries, operating the point-of-sale register, and keeping a clean and organized workspace, while our baristas show off their artistic coffee skills by handcrafting delicious and creative coffee beverages. We expect our front of house team members to:

• Engaging, warm, and welcoming communication skills and presence

• Have a passion for and deep knowledge of our coffee menu, our bakery and savory offerings, and genuine hospitality

• Have a desire to help where needed and work as part of a team

• Live from Tatte’s core values and help Tatte deliver on its mission

• Have flexibility to work a variety of shifts, including weekends, holidays, & afternoons/evenings

• (Ideally, barista team members also have at least 1 year of experience as a barista using manual espresso equipment in a fast-paced restaurant/cafe)

Our Benefits and Perks

• Competitive pay (counters start at $11.25/hr plus tips, baristas start at $12.50/hr plus tips---typically team members make $18-$22/hr+ including tips)

• 401(k) (with a vesting match)

• Health, dental and vision insurance for full-time team members

• Vacation time (after 1 year of full-time service)

• Free employee assistance program services

• Flexible schedule with no late nights

• Internal English and Spanish classes

• Free drinks and generously discounted meals

• Exciting potential for growth

Summary of Counter Team Members’ Primary Responsibilities

• Provides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience

• Determine guests' needs by asking questions and sharing product knowledge

• Has comprehensive knowledge of all Tatte products

• Takes guests’ orders using our point-of-sale system/register

• Executes all Tatte product and packaging standards

• Delivers coffee beverages and food to guests

• Maintains clean and well-stocked café stations

• Actively maintains and supports café cleanliness and visual/brand standards

• Complies with and follows all safety and sanitation standards at all times while adhering to our policies and procedures

• Other duties as assigned

Summary of Baristas’ Primary Responsibilities

• Provides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience

• Has comprehensive knowledge of all Tatte products

• Prepares and serves or delivers beverages according to Tatte recipes and specifications

• Answers guests' questions about our offerings

• Follows all recipe and presentation standards for our beverages

• Operates all Barista station equipment according to standards

• Keeps the bar (including bar equipment) clean and sanitary in accordance with applicable standards and well-stocked with inventory

• Delivers beautiful and artistic espresso beverages

• Other duties as assigned

Essential Functions/Working Conditions for FOH Positions

• Strong communication skills to warmly engage with all guests and team members

• Ability to work in a fast-paced environment

• Able to grasp and reach overhead

• Must be able to lift, move, and carry 50+lbs

• Must be able to work 8+ hours a day on feet

Join us on our journey to create something special!