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Harvard University Communications Project Manager in Cambridge, Massachusetts

65778BRAuto req ID:65778BRJob Code:405004 Comm Professional (N) Department Office Location:USA - MA - Boston Business Title:Communications Project ManagerSub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :056Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:

  • Bachelor's degree or equivalent experience

  • 3+ years relevant experience to include large organization websites and communications strategies

Additional Qualifications and Skills: The following job-specific skills and competencies are preferred:

  • Experience managing information architecture for large websites with extensive content

  • Experience articulating technical requirements and describe concepts in common language

  • Familiarity with HTML, CSS, or JSON a plus

    The following cultural competencies are also preferred:

  • Awareness of and aptitude to appropriately and effectively understand, respect, and adapt to cultural and identity-based difference within group environments

  • Knowledge of and commitment to concepts and issues tied to social justice, diversity, equity, and inclusion

  • Skills related to creating and supporting an environment that allows for inclusion, effective intercultural engagement, and personal humility and authenticity

Additional Information: Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!


  • The Harvard T.H. Chan School of Public Health does not provide visa sponsorship, now or in the future, for staff positions.

  • Harvard University requires pre-employment reference checks and background screenings.

  • This position has a 90 day orientation and review period. The O&R period will be waived for any internal Harvard employee transfers.


The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.

Department:Environmental HealthPre-Employment Screening:Education, IdentityJob Function:Communications Position Description: Duties and responsibilities include, but are not limited to, the following:

  • Lead website strategy roadmap, content migration projects, and performance optimization

  • Work with the Department Chair and Director of Administration to shape the communications strategy of the department

  • Create new websites and pages (no coding)

  • Train new users to edit their website content

  • Own design system governance and documentation

  • Lead department communication strategies including internal and external relations

  • Lead department research events management and strategy; collaborating with department coordinators on execution

  • Develop calendar of digital marketing activities, and optimize regularly based on analytics

  • Lead website strategy roadmap, content migration projects, and optimize web strategy including navigation and site performance. Train new users to edit their website content. Make SEO recommendations.

  • Work with the Department Chair and Director of Administration to shape the communications strategy of the department. Develop or improve communications plans for website, email marketing, events and social media channels

  • Maintain a comprehensive monthly marketing analytics report and present to senior management with recommendations for optimization

  • Create content for website, social media channels, email marketing campaigns, event marketing messaging, talking points for senior administrators, and other materials as needed.

  • Work with the Harvard Chan School Communications Office to ensure compliance with established Harvard and Harvard Chan School brand guidelines and that all materials represent the high standards of Harvard University

  • Seek out the latest trends, tools and best practices in digital marketing outreach that can be applied to current and future marketing campaigns and processes.

  • Additional support of department communications as needed including tracking new research initiatives in the department to elevate to the school’s communications office and Harvard newsletters

  • Other duties as assigned

    PLEASE NOTE: This position has a term end date of 2 years from the date of hire with the possibility of extension.

PLEASE NOTE: Shortlisted candidates may be asked to submit a portfolio including writing samples that include web writing, social posts, and press releases, and a portfolio of past web design projects as part of the selection process. School/Unit:Harvard T.H. Chan School of Public Health EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary: Reporting to the Director of Administration, the Communications Project Manager is the primary lead on all Web Design, Marketing, and Communication strategies within one of the largest academic departments at Harvard T.H. Chan School of Public Health. This role has a broad scope which requires an attention to detail, effective organization of tasks and projects with overlapping/competing deadlines, a customer service approach to working with all stakeholders, and strategic thinking to improve our current communications strategy. The Communications Project Manager joins the team as we begin a School-driven website rebranding and redesign.

The candidate will need to build strong working relationships with key administrative offices with which they will interact daily (Communications, external Relations, peer departments, external stakeholders, and other school offices). The scope of work can generally be divided into two categories:

  • Website Development & Management

  • Internal & External Communications Strategy and Implementation

Commitment to Equity, Diversity, Inclusion, and Belonging: At the Harvard T.H. Chan School of Public Health, we believe that diversity is integral to the Harvard experience and our mission of improving public health education, research and policy. Diversity of cultural backgrounds, identities, lived experiences, perspectives, and ways of understanding the world enriches our community and enables us to best meet the public health needs of the United States and the world. Ongoing learning and development related to diversity allows for both individual and institutional growth, and is necessary to foster and sustain a culture of inclusion. To achieve this, we are committed to ensuring equitable access to opportunities for learning, living, and working at the Harvard Chan School. We maintain an unwavering dedication to diversity, inclusion, and belonging as core to our institutional values and to actively counter, minimize, and address racism, sexism, xenophobia, homophobia, gender bias, and all forms of discrimination.

Learn more about the School’s mission, objectives, and core values (https://www.hsph.harvard.edu/about/) , our Principles of Citizenship (https://www.hsph.harvard.edu/about/) , and our diversity, inclusion, and belonging (https://www.hsph.harvard.edu/diversity/) initiatives. Benefits: We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

  • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.

  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.

  • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.

  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.

  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.

  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.

  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.

  • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.

  • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-JW1Work Format Details: This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

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