Job Information
Behavior Treatment & Analysis Scheduling Coordinator in California
Essential Duties and Responsibilities:
Answer employee calls regarding staffing/scheduling functions
Coordinates therapists schedules with compatible clients
Confirms and updates therapists availability schedules
Communicates with both therapist and clients in regards to session cancellations and/or changes in a timely manner
Schedules all new referrals to the appropriate therapist based upon client location,
service area and availability
Takes ownership of front desk operations, greeting clients, answering phone calls, and sorting mail
Answer emails and other written communication in a timely manner
Consults with Operations Manager and supervisors concerning scheduling needs to efficiently create processes that improve services and procedures
Perform other miscellaneous administrative duties as assigned
Qualifications/ Requirements:
Relevant experience, 1 year (Not Required but preferred)
Spanish and English fluency required
Licenses, Certifications
Driver's License (Required)
Fingerprint clearance (both DOJ and FBI)
Other Knowledge, Skills and Abilities
Team Leadership
Excellent written/oral communication
Relationship development
Solution-oriented problem solving
Excellent organization and planning
Systems management
Exceptional project and personnel management skills
Excellent ability to multitask and prioritize in a busy, fast-growth environment
Proficiency in MS Word, Excel and PowerPoint is essential