JOB REQUIREMENTS: Norvado, Northwestern Wisconsin\'s premier provider of technology products and services, is looking for a Business Solutions Support Specialist to join our team. Why us: Innovative. Learner. Adaptable. Passionate. Adventurer. Nature lover. Can-do Attitude. If you would use any of these terms to describe yourself, then the folks at Norvado are your kind of people. Our mission at Norvado is to deliver leading technology that allows the up-north lifestyle to keep a strong connection with the world. We take pride in being good stewards of our communities and ground our business decisions with that in mind. Our area can provide you with the high-quality of life you\'ve always dreamt of. From unique small businesses to pristine lakes, modern medical facilities to top-notch education, you\'ll find Norvado is home to a place like no other. Our territory includes the south shore of Lake Superior, national forests, and many inland lakes. If that\'s not enough, we have an abundance of history, music, and art all with the small-town feel. Perks to being a hard-working Norvado employee include medical and dental insurance, PTO, generous 401k match, profit sharing and best of all, wanting to come to work on Monday. We are a local company making a big impact in our communities. Providing Northwestern Wisconsin with everything big cities have and everything they don\'t. This Role: The Business Solutions Support Specialist role will respond to business customer requests, contact, and sell technology solutions to our existing business accounts, learn, and perform all tasks in the Business Sales process and work collaboratively with some very competent and committed staff. Work in a fast-paced office environment addressing business customers\' needs and processing orders digitally. This position could be based out of our Cable or Phillips office, but also provides the opportunity to Work from Home if internet speed and home office setup meets the needs of the position. Education and Experiences Needed To Be Successful: These are some qualities we are looking for in our Business Solutions Support Specialist. Knowledge and skills usually acquired through a minimum of one year in a related field or the equivalent training and/or experience. Two to three years of customer service or sales experience. Computer literacy including a working knowledge of Microsoft Office applications and software. Requires a high level of attention to detail, schedules, and ability to prioritize multiple projects simultaneously. Enthusiasm, energy, and the desire to help and educate our business customers. Ability to maintain confidentiality regarding company and customer data. Strong written and verbal communication skills. Establish and maintain effective working relationships. Bonus Qualities: Being knowledgeable of the following topics will help get you to the top of our list. Internet and PBX experience. Knowledge of telecom procedures, and service offerings. Basic understanding of rural telephone terminology, business subscriber/community concerns, and changes in regulation and the marketplace. Want to join Norvado in making an impact as a Business Solutions Support Specialist? Please send your cover letter and resume to jobs@norvado.com or give us a call at 715-798-7116 by Friday, June 28, 2024. All qualified applicants shall receive consideration for employment without regard to age, race, religion, color, handicap, sex or physical condition, development disability as defined in Wis. Stat 51.05(5), sexual orientation as defined in Wis. Stat. 111.32(13m), or national origin. Norvado and its staff must comply with applicable federal, State, and local laws regarding discrimination and equal opportunity in employment, including but not limited to: (a) Title VI and VII of the Civil Rights Act of 1964, as amended; (b) The Americans with Disabilities Act of 1990, as amended, (c) federal laws des ribed in Attachment A to this Agreement. ***** OTHER EXPERIENCE AND QUALIFICATIONS: These are some qualities we are looking for in our Business Solutions Support Specialist. Knowledge and skills usually acquired through a minimum of one year in a related field or the equivalent training and/or experience. Two to three years of customer service or sales experience. Computer literacy including a working knowledge of Microsoft Office applications and software. Requires a high level of attention to detail, schedules, and ability to prioritize multiple projects simultaneously. Enthusiasm, energy, and the desire to help and educate our business customers. Ability to maintain confidentiality regarding company and customer data. Strong written and verbal communication skills. Establish and maintain effective working relationships. Bonus Qualities: Being knowledgeable of the following topics will help get you to the top of our list. Internet and PBX experience. Knowledge of telecom procedures, and service offerings. Basic understanding of rural telephone terminology, business subscriber/community concerns, and changes in regulation and the marketplace. ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: ecarlson@norvado.com Apply Online: https://norvado.com/careers/ E-Mail a Work Application: ecarlson@norvado.com