At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”

Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!

Location:

850 76th Street S.W. - Byron Center, Michigan 49315

Job Description:

Position Summary:

This role is responsible for the day to day execution of all price hosting activities supporting corporate retail stores to include regular and promotional retail changes, electronic marketing and loyalty offers, invoice reconciliation, item authorizations, scale management and customer support.

Here’s what you’ll do:

• Process all components of the direct store delivery (DSD) maintenance (e.g..new item setups, store authorization, cost and retail changes, promotional allowances, etc.) in a timely and efficient manner.

• Build and process promotional offers (e.g.weekly ads, electronic marketing and loyalty programs, price changes, fuel rewards, scale management, product anchor groups, item authorization status, etc.) supporting all store level pricing activity.

• Perform invoice reconciliation process for all DSD vendors servicing corporate stores.

• Identify and research discrepancies, resolve out of tolerance invoices and follow up with applicable internal department (i.e.category management, retail store, etc.) and/or DSD vendor as needed.

• Verify complex promotional offers and electronic marketing offers as applicable via the department lab system.

• Research and resolve calls placed through the pricing hotline serving as the final touch point for all information flowing to corporate retail systems to include back door receiving, scanning, scales and point of sale applications.

• Follow best customer service practices to support the internal and external customer on issues and questions relating to item data, promotional offers, rewards, authorizations, scales, etc.

• Additional responsibilities may be assigned as needed.

Here’s what you’ll need:

• High school diploma or GED

• Two years of retail, scanning, vendor receiving, customer service and/or data entry experience preferred.

• Good written and verbal communication skills; ability to interface with internal associates and external vendors.

• Must have strong attention to detail and organization skills.

• Ability to meet deadlines with high level of accuracy.

• Basic mathematical skills and strong typing/10-key skills.

• Proficient in MS Office applications (i.e.Word and Excel).

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.

CORPORATE1

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package (https://careers.spartannash.com/why-work-here/benefits/) .

SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.

We are not able to sponsor work visas for this position.

SpartanNash (Nasdaq: SPTN) is a food solutions company that delivers the ingredients for a better life. Committed to fostering a People First culture, the SpartanNash family of Associates is approximately 17,000 strong. SpartanNash operates two complementary business segments – food wholesale and grocery retail. Its global supply chain network serves wholesale customers that include independent and chain grocers, national retail brands, e-commerce platforms, and U.S. military commissaries and exchanges. The Company distributes products for every aisle in the grocery store, from fresh produce to household goods to its OwnBrands, which include the Our Family® portfolio of products. On the retail side, SpartanNash operates 144 brick-and-mortar grocery stores, primarily under the banners of Family Fare, Martin’s Super Markets and D&W Fresh Market, in addition to dozens of pharmacies and fuel centers. Leveraging insights and solutions across its segments, SpartanNash offers a full suite of support services for independent grocers. For more information, visit spartannash.com .