Montana Tech has an opening for the position of Computer Support Specialist III. This position will resolve complex problems, research and implement new technologies, provide advanced technical support to all faculty and staff (regardless of which department/college they reside in), computer labs and classrooms, troubleshoot problems, answer questions, prevent/minimize downtime for both Montana Tech and Highlands College campuses. The Computer Support Specialist III is responsible for communicating with various vendors in order to troubleshoot/implement new campus technologies, assisting with the setup and maintenance of campus computer labs and classrooms, determining issues/solutions with hardware and software, writing training manuals and training users.Along with being responsible for providing technical support for the entire campus, each Computer Support Specialist is assigned a department/college that requires specialized support for which they will perform the lead role. This will include installation and maintenance of college level hardware, software, peripheral equipment and operating systems, researching, designing, implementing, maintaining, and documenting the technology required by that department/college. This position will also be required to provide cross training to other Computer Support Specialists as well as the Computer Support Specialist Manager for the department/college for which they are responsible. The hours of week for this position are generally Monday - Friday, 40 hours a week, 8 hours per day; however, there are occasionally times the person will be required to be on call and potentially work an alternate schedule. Qualified applicants must have an Associate in Networking/Technology/Information Technology (or related field) or 4 years relevant experience. It is preferred candidates have Bachelor of Science in Networking Technology/Information Technology (or related field); A+ Hardware and Software certification; understanding of hypervisor administration and maintenance; experience maintaining and debugging computer peripherals (printers, projectors, mobile devices, cameras, etc.)For full consideration application materials must be complete. Please include a cover letter addressing qualifications, a resume and contact information for 3 professional references. Physical Demands which are REQUIRED:• Lift over 50 pounds• Walk, bend, sit, stand for extended periods of time• Kneel, climb ladders 6 ft and higher, crouch• Carry equipment up a maximum of three flights of stairs• Move equipment via a cart across campus, which includes up and down hills.Applications received by December 22, 2024, will be guaranteed full review and consideration.