Come work with us! About Northern Diversified Solutions (NDS) Northern Diversified Solutions is a leader in the hemp-derived ingredients space. We specialize in collaborating with customers to formulate products with ideal potency and flavor profiles. Our commitment to supply chain risk management, GMP-certified facilities, and full traceability ensures on-time, in-spec, and high-quality ingredient solutions. Summary of Responsibilities: Manage the entire sales cycle from identifying potential customers to securing a deal and establishing long-term partnerships Uncover new sales opportunities through networking and convert them into long-term partnership Create detailed business plans designed to attain individual and companywide goals Manage the entire sales cycle from finding a customer to securing a deal and building long-term partnerships Present products & solutions to prospective customers and to close profitable sales Identify methods to maintain & grow profitability of existing NDS customers Provide professional support, after the sale, to maximize the success of the customer s brand and build loyalty Comfortable working across internal & external teams to ensure the success of the customer Maintain regular contact with customers to understand and continue to meet & exceed their expectations Rapidly respond to complaints and resolve issues to the customer s satisfaction while maintaining the credibility of NDS Maintain accurate forecasts to assist in integrated business planning Negotiate agreements, document activities and record detailed customer data in NDS CRM Collaborate with internal teams to ensure seamless product delivery and customer satisfaction. Other duties as assigned