Job Overview

We are looking for a Imaging Systems Assistant at Fairview Ridges Hospital in Burnsville, MN.

Schedule : This is a 1.0FTE (80 hours worked per 2 week pay period). The shift length will be 8 hours on the day shift . Typical work schedule is weekdays, Monday through Friday. No Weekends or holidays!

Location: Fairview Ridges Hospital and Clinic in Burnsville, MN.

About Fairview

Fairview Health Services is an industry-leading, award-winning nonprofit that offers an entire network of healthcare services. Fairview is one part of M Health Fairview, a partnership between the University of Minnesota, M Physicians and Fairview Health Services. Together, we combine the University’s deep history of clinical innovation and training with Fairview’s extensive roots in community medicine. Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies, and benefit management services.

Apply today to join our 34,000+ employees and 5,000+ system providers working to build lasting relationships with the people we serve: our patients, our communities, and each other.

The Imaging Systems Assistant provides a positive, professional, knowledgeable and welcoming presence for all aspects of the department. This position provides expert support functions for all aspects of the department including: clerical services, managing patient records, customer interactions, maintaining professional and well equipped facility, scheduling and check in processes, direct customer support via phone, electronic communication, and in person. The imaging assistant understands and incorporates established HIPAA and ROI policies and procedures in all aspects of their accountabilities.

Reception and Patient:

• Represents the department in a positive and professional manner

• Performs customer intake duties

• Answers inquiries according to department standards and takes concise and accurate phone messages

• Refers callers and visitors to appropriate individuals

• Schedule and checks in patients

• Communicates written and verbal information in a clear and concise manner

• Protects confidentiality of highly protected health information while working in a highly visible environment

• Orders and maintains office supplies

• Demonstrates the ability to perform multiple, simultaneous tasks in an environment faced with interruptions

• Maintains lobby appearance, customer equipment, and amenities

• Transports patients

• Scan orders, reports and other information

• Prepares daily paperwork

• Review schedule and resolve conflicts and/or schedule changes

Film File Room

• Maintain up to date knowledge and proficiency with all information technology and radiology technologies

• Burn CDs and maintains data on RIS

• Files and retrieves film jackets and digitize analog films

• Complete and organize law cases

• Organize, maintain and updates the file system

• Complete all computer functions in an efficient and correct manner

• Verify patient identification on cd/ films released

• Follow established policies and procedures for release of patient information

• Requests previous studies for comparison

• Uploads appropriate outside images to PACS

• Accurately perform all information management processes

• Assist with orienting and training of new personnel

Equipment:

• Demonstrates proper technique in operating and maintaining all necessary equipment; Information Systems, phone systems, CD Burner, and office equipment

• Identify and actively perform problem solving processes for equipment to ensure all are in working order

• Positively learns and adapts to new technology as it is introduced

Required:

1-3 years’ experience in a customer service field

Preferred:

Radiology and computer experience and medical terminology preferred

3 years’ experience as a receptionist or scheduler in a health care related field

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.

EEO Statement

EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status