Position Title: Manager, Voice and Data Installation and Repair

Posting Number: P250023

Employer: State

Salary Range: $95,000 - $115,000

FTE: 1.00

Preferred Qualifications:

• Proven experience managing voice services, preferably Cisco Call Manager, MS-Teams, or another cloud-based telephony service.

• Three years of experience managing a technical support team, preferably in the networking field.

• Demonstrated supervisory skills.

• Technical Knowledge of:

• Telephone/voice Services ( VOIP , MS-Teams, Cisco Call Manager, Contact Centers, life-safety systems, overhead paging)

• Network installation and support (troubleshooting, ticket management, vendor/contractor management)

• Network Vendor equipment (Cisco, Juniper, Aruba, Fortinet)

• Network Protocols and related tools (IP, IPv6, DNS , DHCP , OSPF , BGP , VxLAN, 802.1x,