Our client, a leader in the financial services industry, is seeking a Lead Specialist - Commercial Client Services - Procedure Writer to join their team. As a Lead Specialist, you will be part of a dedicated team supporting commercial client operations. The ideal candidate will have strong writing and communication skills, attention to detail, and the ability to organize complex information logically, which will align successfully with the organization.

Job Title: Lead Specialist - Commercial Client Services - Procedure Writer

Location: 4224 Ridge Lea Rd. Amherst, NY 14228 (Onsite)

Pay Range: $23 per hour

What's the Job?

• Regularly review existing procedures to identify areas for improvement, updates, or corrections.

• Revise documents as needed to reflect process changes, best practices, or regulatory requirements.

• Maintain consistency in language, format, and style across all procedure documents.

• Administer moderate procedures, analysis, tasks, and reporting for documentation associated with products or processes.

• Research requests to a logical conclusion and execute remedial action.

What's Needed?

• High School Diploma or equivalent work experience required; Bachelor's degree in Finance or Accounting preferred.

• 2+ years of experience and a strong knowledge of commercial loan servicing.

• Excellent verbal/written communication and interpersonal skills.

• Strong analytical, research, and problem resolution skills.

• Moderate knowledge of banking policies, procedures, and government regulations.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment.

• Engagement in meaningful work that supports commercial client operations.

• Professional development and growth opportunities.

• Collaborative team culture focused on excellence.

• Exposure to various aspects of commercial loan servicing.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Vision Plan

• Health Savings Account

• Health Flexible Spending Account

• Dependent Care Flexible Spending Account

• Supplemental Life Insurance

• Short Term and Long Term Disability Insurance

• Business Travel Insurance

• 401(k), Plus Match

• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.