Responsibilities:

• Delegate tasks to restaurant staff and supervise their performance
• Maintain a fully-stocked inventory and order food supplies, as needed
• Arrange to have shifts covered (e.g. when employees take time off)
• Help staff resolve on-the-job challenges Track daily costs and revenues
• Balance the cash register at the end of the shift
• Coordinate with suppliers as they deliver food product orders
• Ensure client satisfaction and gracefully handle any complaints
• Open or close the restaurant (when responsible for the first or last shift)
• Inform the next Shift Manager about pending tasks
• Report maintenance and training needs
• Bilingual
• Availability Monday - Sunday and Holiday.

Skills:

• Proven experience as a Shift Manager or relevant role in a restaurant 2yrs+
• Good knowledge of restaurant operations (like managing reservations and payments)
• Availability to work different shifts, including weekends
• A customer service approach with the ability to manage complaints with professionalism
• Excellent organizational skills
• Team management abilities