Voyage Healthcare is looking for a Front Desk/Medical Records Site Coordinator for the Plymouth location. Responsible for oversight and training of location reception and medical records personnel. Drafts and creates new policies/procedures and protocols at the direction of the Site Manager. Prepares performance and disciplinary evaluations for location reception and medical records staff to review with Site Manager. This is a working supervisor position; regularly works assigned positions between Medical Records/Reception departments. Responsibilities: Primarily responsible for supporting Medical Records and Reception staff, answers questions and communicate updates in clinic policies, procedures, and protocols to department staff Act as the go to site contact when Site Manager is unavailable Knowledge and execution of all medical records and front desk duties Oversees orientation and training of newly-employed Medical Records and Reception staff Perform new hire evaluations by collecting feedback from providers and employee s peers Writes and delivers annual performance evaluations for review under Site Manager Prepare and delivers coaching and communications and document progress notes for Medical Records and Receptionist staff Assist with staff schedules for Medical Records & Reception Assists Site Manager with completing incident and workers compensation reports and following up on staff injuries Orders office and paper supplies from office supply vendors when applicable Responsible for maintaining properly operating office equipment and contacting appropriate personnel for repairs Manage offsite medical record storage and external insurance medical records audits Report DOT medical records to government registry platform Coordinates and orders the providers lunches when applicable Assists Site Manager with projects and other duties as assigned