Security Data Staff Analyst Trainee

Job ID: 9837

Business Unit: New York City Transit

Location: Brooklyn, NY, United States

Regular/Temporary: Regular

Department: NYC Transit Authority

Date Posted: Dec 27, 2024

Description

Job Information:

Title: Security Data Staff Analyst Trainee

Opening Date: 12/27/2024

Closing Date: 01/17/2025

Authority: TA/OA

Department: Security

Division/Unit: Fare Enforcement /EAGLE Teams/ Contract Security Initiatives

Reports to: Manager

Work Location: 130 Livingston Street

Hours of Work: Various

TA Applicants must be in a permanent civil service status in the title(s) of Staff Analyst Trainee or be on an established list for said title(s). If you are on an established list, your list number must be reachable to be considered for appointment.

Candidates selected for this position on the NYC Transit payroll may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

Compensation:

Salary:

Staff Analyst Trainee I (TA): $49,599 - $52,571 (New Hire rate: $43,129; Rep by OSA)

Staff Analyst Trainee II (TA): $53,565 - $59,520 (New Hire rate: $46,580; Rep by OSA)

Staff Analyst Trainee I (OA): $54,026 - $57,267 (Rep by TWU)

Staff Analyst Trainee II (OA): $58,351 - $64,832 (Rep by TWU)

Summary:

The Data Analyst trainee will assist to support the monitoring and evaluation of programs and projects led by the NYCT Department of Security, as well as identification and execution of strategies that will improve efficiency and overall performance of the Department and the initiatives it leads. These initiatives are essential to achieve a safe and secure customer experience and to support MTA’s efforts to increase fare payment across all modes . The position will assist to conduct data collection and analysis, field observation, research, and modeling. The result of the analysis enables the design of strategies and programs to optimize decision-making, optimize resource allocation and improve efficiency and effectiveness through revised Department of Security business and operational practices.

Responsibilities:

The Data Analyst Trainee will assist with performing the following duties:

The Data Analyst Trainee must bring a passion for addressing the challenges of a complex system like New York City Transit: improving processes and the tools needed for better performance, expanding the use and value of data for better decision decision-making, rationalizing governance and organizational structures to more optimally manage challenges and opportunities. Solutions will be based on analysis of operations, workforce, and financial data and must be viable within the constraints of a high-visibility public entity with a diverse set of constituents. In addition to strong problem solving and sophisticated analytic skills, the Data Staff Analyst Trainee must bring communications and presentation skills and be able to engage with clients at all levels of NYCT, from senior leadership to frontline employees. The Analyst must be resourceful and solution-oriented at all times.

The Data Staff Analyst Trainee may interact with many internal users including operational managers at all levels, functional support managers, schedulers and other data-oriented staff, and senior management to define and execute project work. In addition, they will often work with external parties as needed to carry out best practices research and collect comparative data.

Additional responsibilities include assisting with the below:

• Conduct financial analysis and business process reviews supporting for high-profile initiatives for NYCT executive leadership to improve MTA’s economic efficiency, service quality and overall performance.

• Support departmental, interdepartmental and interagency working groups to execute projects critical to reshaping the Department of Security into more innovative and cost-effective department, such as recent work to revamp the EAGLE Team. Projects assigned to the Department of Security will often have a large quantitative and/or process design component. The Analyst position will have primary responsibility for supporting the quantitative and analytical sides of each project.

• Conducts research and project management to support and inform critical decisions which will impact MTA’s cost structure and/or overall productivity and - examples include benchmarking operational and support functions, evaluation of historical cost trends and relevant drivers.

• Support interdepartmental and interagency working groups to execute strategic initiatives critical to reshaping MTA into a more sustainable and cost-effective organization.

  Desired Skills:

• Excellent quantitative, analytical, project management and problem-solving skills, together with demonstrated quantitative skills and proficiency in Excel modeling, SQL, and dashboard development.

• Excellent communication skills, both oral and written, with the talent to communicate complex quantitative concepts in a clear and succinct way to internal stakeholders.

• Strong interpersonal skills with an established history of working on projects requiring group consensus and cooperation among people with no direct reporting relationships.

• Must be capable of building a strong and successful network, developing new relationships and influencing decision makers.

• Demonstrated ability to work in team and/or group settings, including gathering data from various stakeholders and interviewing stakeholders in a team or individual setting.

• Ability to prioritize among competing needs and opportunities and manage multiple projects at the same time.

• Other highly desirable skills:

• Familiarity with programming languages, such as Python

• Familiarity with emerging technologies, including automated data collection in transit applications, workflow optimization, project management, and spatial analysis

  Education and Experience:

  Staff Analyst Trainee I:

• A baccalaureate degree from an accredited college or university; or

• An associate degree or completion of 60 semester credits from an accredited college or university and two years of satisfactory full-time professional experience in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification; or in personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or

• A four-year high school diploma or its educational equivalent approved by a State’s Department of Education, or a recognized accrediting organization and four years of satisfactory full-time professional experience as described in “2” above; or

• A combination of education and/or experience equivalent to “1”, “2”, or “3” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college or university for one year of experience. However, all candidates must have a high school diploma or its education equivalent.

  Staff Analyst Trainee II:

  Completion of 1 year of satisfactory service as a Staff Analyst Trainee I

  Selection Method:

  Based on evaluation of education, skills, experience, and interview.

  Other Information:

  Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

  Equal Employment Opportunity:

  MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

  The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.