Compliance Support Specialist

Job ID: 8806

Business Unit: MTA Headquarters

Location: Brooklyn, NY, United States

Regular/Temporary: Regular

Department: Occupational Health Services

Date Posted: Nov 20, 2024

Description

JOB TITLE: Compliance Support Specialist

SALARY RANGE: $80,000-$85,000

HAY POINTS: 353

DEPT/DIV: Safety, Security, and Environment - Occupational Health Services

SUPERVISOR: Manager, Business Planning

HOURS: 9:00am - 5:30pm

LOCATION: 300 Cadman Plaza West, Brooklyn, NY 11201 *

*This position is eligible for telework which is currently one day per week. New hires are eligible to apply for telework 30 days after their effective date of hire.

SUMMARY:

Reporting directly to the Manager, Business Planning, the Compliance Support Specialist ensures drug/alcohol testing and DER (Designated Employer Representative) responsibilities for contractors of MTA agencies are effectively and consistently maintained. Ensures the sustainability of all Drug & Alcohol Programs processes, maintains documentation of related procedures, as well as accounts payable and related procurement tasks/functions.

RESPONSIBILITIES:

· Support compliance with DOT regulations of MTA contractor drug/alcohol testing programs, including but not limited to, oversight of workplace policy, pre-hire/post-hire testing, random selection and testing, SAP (Substance Abuse Professional) follow-up testing plans, previous employer verification of job applicant testing history, supervisor excusal of random/follow-up testing, supervisor referral for post-accident/reasonable suspicion testing, supervisor/employee training, secured maintenance of testing records (electronic and hard-copy), MIS reporting submissions, etc.

· Collaborate with Human Resources, Labor Relations, Technology, and other MTA stakeholder teams to:

o Test and analyze business process/workflow/technology to validate continuing viability and to identify areas for improving production efficiency.

o Prepare training material and other documentation for employees/departments impacted by new/modified process/technology.

o Publish status of improvement initiatives and implementation progress updates.

o Confirm new solution success by assessing output and reporting metrics (e.g., turnaround, quality, productivity, employee satisfaction, etc.)

· Ensure compliance with MTA policy and applicable regulations, as well as achieving OHS business objectives by documenting and maintaining Drug & Alcohol Programs business/operational procedures.

· Confirm compliance with DOT regulations by:

· Compiling and maintaining up-to-date service agent certifications.

· Maintaining supervisor and employee training records across all MTA agencies.

· Partner with MTA procurement and budget teams in support of accounts payable and related procurement tasks/functions.

· Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES:

· Strong organizational and time management skills.

· Strong verbal and written communication skills.

· Ability to consistently secure and preserve the confidentiality of regulated testing data and related documentation.

· Capable of working effectively in a high-profile/high-pressure environment.

· Proficiency in and/or ability to learn to work with all internal levels within a given organization.

· Proficiency in and/or ability to learn to communicate and interact well with external agencies.

· Proficiency in and/or ability to learn to complete short- and long-term projects effectively and as efficiently as possible.

· Proficiency in and/or ability to learn analytical and/or quantitative skills.

· Working knowledge of Microsoft Office applications, as well as video web conferencing tools, such as Teams, Zoom, Webex, GoToMeeting, etc.

EDUCATION & EXPERIENCE:

· Bachelor’s degree in Business Administration, Transportation, Safety/Security, Public Policy, Human Resources, Labor Relations, or a related field.

· One (1) year of applicable experience.

· A combination of related experience, education, and/or credentials relative to workplace drug/alcohol testing may be considered in lieu of a bachelor’s degree.

PREFERRED:

· Familiarity with MTA operating rules, collective bargaining agreements, as well as MTA policies and system applications.

GENERAL:

· Travel to various MTA locations.

· Work outside of normal business hours (i.e., evenings, weekends, and holidays) may be required.

OTHER INFORMATION:

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.