Job Information
Acacia Network Service Coordinator in Bronx, New York
Homes Together Program
Service Coordinator Bronx, NY : 8/12/2024
Job Description
Job ID#:
3982
Job Category:
Homes Together Program
Position Type:
Full Time
Details:
POSITION OVERVIEW:
Under supervision of the Program Director, theService Coordinator (Homes Together Program) is responsible for providing case management, housing support to participants and monthly reporting requirements that will ensure compliance with the parameters of the program. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job.
The salary range is $47-48K/annually
KEY ESSENTIAL FUNCTIONS:
Housing Liaison
Acts as liaison between participants, superintendents and building managers to ensure all repairs are completed to either the participant's apartment unit or the building
Maintains a Building and Apartment Log, which includes date, and condition of the apartments and buildings
Reports all non-compliance issues with respect to the apartment and building to the Supportive Housing Manager, including incidents requiring immediate attention
Attends monthly DHS and NYC Co meetings
Case Management and Record Keeping
Provides case management and on site crisis intervention
Completes required service plans
Facilitates monthly CAB tenant meetings
Educates participants with respect to good housekeeping and home-safety practices, budgeting and landlord/tenant relations, as necessary
Maintains appropriate documentation of all tenant contacts
Documents monthly progress notes in the participants' chart
Conducts home visits to help evaluate participants' compliance with the rules and regulations of the program and to assess the need for referral to supportive services
Takes random urine samples for drug screening toxicology
May escort participants to social services agencies, as requested
Reports any alleged child neglect or abuse to the Supportive Housing Manager
Housing Reporting Requirements
Responsible for completing annual tenant rent calculation forms
Responsible for completing annual apartment inspection forms
Updates monthly program data base
Ensures annual leases are updated and filed
EDUCATION AND EXPERIENCE REQUIRED:
Associate's Degree or an equivalent related field required
Three (3+) years previous relevant experience in a Mental or Behavioral Health environment required
Must have experience working in scattered site or supportive housing.
Ability to use business acumen to exercise good judgment and decision-making
Ability to deal with sensitive issues with diplomacy and discretion
Must be able to multi task with strong organizational skills
Excellent interpersonal skills and able to communicate both verbally and in written form
Commitment to cultural diversity and sensitivity
Ability to maintain a professional demeanor under pressure, and operate with a keen sense of urgency and commitment to quality
Willingness to perform other related duties as assigned
Acacia Network is an equal opportunity employer
Job Requirements