Position Summary:

The Attendant greets and serves visitors to provide the best possible visitor experience. Attendants sell admissions, parking tickets, encourage and sell memberships, and guide visitors to locations of interest through the Garden in a friendly and professional manner.

Additionally, this position supports, through actions and conduct, NYBG’s Inclusion, Diversity, Equity and Accessibility initiatives and helps to build and maintain an inclusive organization culture throughout the institution.

Specific Duties and Responsibilities:

• Attain knowledge of ticket types for all Garden activities.

• Keep up-to-date and knowledgeable on all Garden events and current exhibitions; inform visitors about all areas of the Garden.

• Become familiar with admissions apparatus and policies.

• Encourage and carry out membership sales transactions.

• Inform visitors about all attractions and exhibits.

• Conduct all transactions in accordance with policies and procedures set forth by the Visitor Services Department and the New York Botanical Garden.

• Perform other duties as specified and needed by department management.

  Requirements:

• Must have excellent communications skills

• Previous customer service experience desired

  Physical demands and work environment:

• Ability to move 25 lbs.

• Ability to work in a variety of weather conditions, to be outdoors, and to sit and/or stand for long periods

  Baseline Work Schedule:

  Must have open availability 9am – 6pm Weekends and 2 weekdays

  Hourly: $17/hr.

  If you require an accommodation for any part of the application process, please notify the Human Resources department at HR@nybg.org . EOE/BIPOC/F/Persons with disabilities/Veterans