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Crumbl Cookies Assistant Manager in White Plains, New York

Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking a talented Assistant Manager who wants to grow with us!

As an Assistant Manager, you will play a very important role in operating the store daily. You will be responsible for maintaining fast, friendly customer experience; keeping a clean organized kitchen; ensuring continuous flow of high-quality cookies, making sure that Bakers and Crew are well trained and provide great customer service. Assistant Managers spend much of their time working in the kitchen as a team ensuring all crew members have assigned duties and all tasks are completed on time. At Crumbl, we have a strong culture of teamwork, growth, and family.

Role: Be present and work on the floor with the crew (this will be roughly 90% of where your time will be spent). Confidently be able to use email, chat applications (slack, etc), apple products (point of sale ipads), shared spreadsheet programs (mainly google sheets), and several applications. We expect all leaders to either be familiar with these common applications, or be well versed enough in similar tools to be able to quickly learn and deploy these and several other leadership tools. Address employee questions and concerns Handle back-of-the-house work such as training, interviewing, ordering, scheduling, and communicating with partner vendors Regularly coordinate and communicate with the Director of Operations

Anticipated Hours: Days: Monday through Saturday Weekly hours: 40 hours a week Shifts to potentially be available for: Morning, Day, and Night

Benefits: Employee Discount Off Every Sunday Flexible schedule Early close on certain holidays Experience

At least 1 year in restaurant/food industry leadership/management (Required) Valid Driver's License (Preferred)

Physical Requirements: Ability to lift packages between 10-55 lbs Ability to be on your feet for the entire shift Climb a ladder Corporate Uniform

Crumbl shirts and hat (required to be worn at each shift) will be provided Black pants Black sneakers No jewelry Software(knowledge preferred but not required, will train)

Specific Job Responsibilities: Taking ownership of all operational aspects Training all roles including crew members, bakers, and shift leads Knowing your team well enough to identify the employees who may want further training to advance to the next level/role Maintaining set standards such as cleanliness and quality control Creating work schedules and addressing any schedule gaps Sharing and enforcing state and corporate policies and rules Addressing and documenting any employee disputes and infractions Interacting with customers and resolving any service issues

Schedule: 8 hour shift Weekend availability Education: High school degree

Work location: On-site

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