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Vail Resorts Department Lead Rental in Brighton, Michigan

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

• MORE employee discounts on lodging, food, gear, and mountain shuttles

• 401(k) Retirement Plan

• Employee Assistance Program

• Excellent training and professional development

• Referral Program

To Learn More, please review the Benefits Eligibility Summary (https://jobs.vailresortscareers.com/content/Perks-and-Benefits/?locale=en_US)

Job Summary:

The Rental team is responsible for generating sales through world-class guest service by assisting customers with rental equipment providing our guests with gear and services for the ultimate outdoor experience.

Job Specifications:

  • Expected Pay Range: $21.00 - $23.73 / hour

  • Shift & Schedule Availability:  Full Time

  • Skill Level: Advanced

Job Responsibilities:

  • Fit Boots, Skis, Snowboards and/or Poles to guest satisfaction

  • Ensure guests are well-equipped for a day on the mountain

  • Maintain a clean, organized and safe work environment

  • Remain current on new industry products and trends while demonstrating knowledge of products

  • Demonstrate proper knowledge of company cash handling policies and procedure

  • Arrive on time, with proper, clean uniform and appearance

  • Other duties as assigned

Job Requirements:

  • Basic computer skills - required

  • Strong customer service skills

  • English fluency - required

  • Friendly, personable and comfortable working with people

  • Ability to work a flexible schedule; including nights and weekends - required

  • Experience with rental POS systems - preferred

  • Passion for the snowsport industry - preferred

The expected pay range is $21.00 - $23.73. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 505477

Reference Date: 10/08/2024

Job Code Function: Rental Operations

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