Stella-Jones is North America's leading producer of industrial pressure-treated wood products. Responding to the vital infrastructure needs of our economy, we manufacture and distribute railway ties, utility poles, residential lumber and industrial wood products across the continent.

Stella-Jones recruits team members who embody our core values and desire an environment where growth is inspired, dedication is recognized, and achievement is rewarded. Our ever-expanding footprint provides a great prospect for career advancement as we seek to develop our emerging leaders.

We are seeking a qualified Sr. Account Specialist in our Brierfield, AL Operations. This role manages assigned customer accounts by handling a variety of pre/post sales functions to ensure the highest quality of customer service.

Principal Responsibilities:

• Manages contract customer accounts less than $15m to $5M
• Intermediate Inventory management and review
• Manage Intermediate Consignment Inventory with 5 - 15 locations
• Understands supported contract and adheres to requirements
• Produce basic reports as required
• The ability to work overtime/storm response when necessary
• Proactively puts together and understands basic price adjustment
• Assists with RFQ's for assigned contract customers
• Prioritize incoming emails and tasks to meet deadlines
• Intermediate Microsoft office Suite skills
• Complete Master Data requests as needed
• Intermediate Power BI skills
• Participate proactively in customer meetings
• Anticipate the requirements needed to support the RSM's/Directors
• Travel as needed for customer relations or inventory counts 10%
• Proactively communicates pertinent information with cross functional teams and Supervisor as required
• Ability to communicate with customers
• Assist with special projects as needed

Qualifications:

• Education: Associate degree (AA) or equivalent; or four or more years related experience and/or training
• Experience: Five or more years customer service experience; four or more years industry knowledge; inventory management knowledge

Knowledge, Skills and Abilities:

• Advance proficiency in Microsoft Suite
• Strong organizational skills, proactive attitude with exceptional attention to detail
• Capability to multi-task and work under pressure of deadlines
• Ability to work in a team environment and interface interdepartmentally
• Demonstrated ability to review RFP's and to identify business issues
• Ability to make sound decisions with minimum supervision and delegates effectively
• Ability to build strong working relationships and have an excellent customer service record

#STELLAUSSE1

Employee Benefits: As a Stella-Jones employee, you will have access to excellent benefits and incentives including:

• The security of working for a company designated as an essential workplace
• Comprehensive total benefits package with 3 medical plans to choose from
• Several company-paid benefits including:
  • Dental and Vision coverage
  • Life insurance and Accidental Death and Dismemberment (ADandD) policies
  • Long-Term Disability Coverage
  • Access to a robust employee assistance program
• Competitive compensation
• Annual bonus program opportunity
• 401(k) savings plan with generous Company match (150% on the first 4% deferred)
• 2 weeks paid vacation and 9 holidays
• Career advancement opportunities
• Ability to purchase Company stock

Equal Opportunity Employer/Veterans/Disabled

*Note for Indeed Applicants - At this time, we are unable to accept an indeed resume. To ensure we have your most up-to-date information, please upload a pdf or word version of your resume during the application process.*

Other details

• Job F mily Sales
• Pay Type Hourly

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity