• Summary of Position:

The Intake Counselor assists the Program Director in the development and maintenance of appropriate substance abuse treatment services. The Intake Counselor oversees clinical aspects of treatment admissions, assessments, transfers, referrals, and the completion of an appropriate treatment program. Also, ensures that client admissions comply with the specific standards of contracting agencies and the requirements of governmental regulatory bodies. Schedule options are Monday- Friday (Early & Evening Shifts); Tuesday-Saturday (Early & Evening Shifts).

Job Specific Criteria:

1. Monitors the assessment and intake process to ensure that appropriate level of care determinations are being made, that applicants are being properly engaged, and that admissions and referrals are being implemented in a manner consistent with regulatory and clinical standards of care.

2. Schedules a minimum of 21 intake hours per week.

3. Oversees the development and implementation of designated client services under his/her purview.

4. Ensures compliance with all contractual obligations as well as relevant licensing and regulatory requirements.

5. Provides direct clinical services (assessment, individual, group, family counseling, crisis intervention, toxicology testing), as needed.

6. Maintains compliance with Agency Standards of access to care and provides expedited intake services, where indicated.

7. Ensures staff is properly trained and motivated; identifies staff training needs and schedules training as appropriate.

8. Keeps abreast of progress of designated clients, monitors treatment plans and progress.

9. Maintains appropriate contact with referral and regulatory agencies to report on client progress and matters of compliance and to ensure a continuing flow of referrals.

10. Coordinates with outside agencies to provide for client welfare in such matters as medical care, psychiatric needs or vocational referrals.

11. Maintains relationship with appropriate outside agencies to stay informed of advances in client treatment, changes in the field and to represent Outreach to these agencies.

12. Prepares or oversees the preparation of appropriate internal and external reports.

13. Exercise due diligence in the delivery of quality care in line with agency Medicaid Compliance Plan and systems of accountability.

14. Insure communication through the compliance officer and/or the supervisory structure of any violation of non-compliance with the agency’s Medicaid compliance plan and personnel policy and procedure.

Each role at Outreach has identified production and outcome goals. These goals may be stated as a number or as an outcome within an identified time frame. These goals are intended to provide each job holder the knowledge they need about expected performance. Accomplishments against these goals will be a discussion point in the annual evaluation.

Standard Criteria:Interacting with staff, clients, students and visitors in a courteous, professional and respectful manner that is consistent with the agency’s mission and values.ducing accurate, neat and thorough work.Prioritizing and planning work time efficiently; effectively managing competing demands and dealing with changes, delays and unexpected events.derstanding and consistently complies with agency policy and procedures (including time and attendance, dress code, etc…).

• Supporting a positive work atmosphere by behaving and communicating in a manner that allows the employee to get along with clients, students, coworkers and supervisors.

• Communicating (in writing as well as orally) clearly and concisely

• Illustrating flexibility and adaptability in role and function when circumstances warrant; (demonstrates openness to assist in needed responsibilities in evolving situations).

• Maintaining appropriate boundaries, ethics and professionalism; complying with agency, OASAS and other professional code(s) of ethics; seeking supervision when challenges arise.

• Collaborates with: Day Rehabilitation Staff

  Adult Outpatient Staff

Supervised by: Program Director

Qualifications: Experience doing Assessments in 822 clinic

Certificates & Licenses: QHP – LMSW/LCSW, LMHC, CASAC