Description POSITION TITLE: Shelter Supervisor UNIT: Bremerton Corps REPORTS TO: Social Service Director STATUS: Regular, Full-time, Hourly PAY: $22.24 The Salvation Army's Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Knowledge, Skills, and Abilities Required: Must be able to pass a criminal background check Must be a team player committed to the common purpose of assisting those in need Must be sensitive and act accordingly to program participants who may be dealing with multiple issues and stresses due to their current living situation Must possess the ability to create a pleasant and friendly atmosphere and develop friendly and helpful relationships with program participants as well as with other staff and volunteers Must possess the ability to diffuse hostile people and situations, maintaining order and calm Must possess the ability to describe in writing all incidents and activities clearly and understandably on the Messenger feed and incident Must be able to describe emergencies by telephone to emergency responders and supervisory No level of education is required for this However, the employee must be able to demonstrate an understanding of a variety of human behaviors and be able to adapt to any given situation. The employee must be able to show strength of character in the presence of men and women who have developed survival and manipulation skills from surviving on the streets. Summary of Job Duties Supervise all shelter workers on staff, which would include but not be limited to their hours worked, policies followed during a shift, continued training, and oversight of shelter Set up a schedule for shelter workers on a 7-day basis (starting first shift Sunday night and ending last shift Saturday night- actually Sunday morning at 1:00 am). Always have a full two-week schedule scheduled out in Need to anticipate weekends and holidays, making sure that staff is aware of their responsibility to cover a particular shift. Provide a two-week shift schedule to the Social Service Director the Friday before the shift starts on Sunday night (at 6:30 pm) Be the point person for all calls from shelter workers needing to change shifts and/or call out. Make necessary contacts to keep shifts filled with no exceptions. Contact the Social Service Director if unable to cover a particular shift. In case of emergency, as a last resort, be available to cover the shift that cannot be filled. Log a report of any unusual events or occurrences and update the Social Service Director. Once you are aware of a violation of policy, it is your responsibility to develop a written report noting the violation. Discuss the violation with the employee and have one other manager, the finance clerk, or the Corps Officer present. Have the employee sign the form, give them a copy, and give the original to the finance clerk. Sit on the Client Grievance Committee, which makes decisions brought to it concerning client issues, termination (temporary or permanent) from the program, safety concerns, and operation Monitor supplies on the day and night carts and make sure they are replenished as needed. Creating a safe work environment can involve cleaning up human waste. If that were to occur you will be provided the necessary tools to do this safely. Work as a shelter monitor when necessary to meet full staffing. Summary of Duties The Shelter Supervisor will report directly to the Social Service Director. The Shelter Supervisor would be the point person on all employee and volunteer concerns in the program and respond appropriately. If there are any concern