This is a job for a Technical / Field Service Technician with a company in the Brandon, MS area.

Job Summary: Reporting to the Director of Technical Services for Scag Power Equipment in our Mayville Office, the Field Service Technician is a team member assigned to a specific region to work to resolve, identify, and provide best in class technical service support of various outdoor power equipment products. In addition, the Field Service Technician will provide training and support to dealers in their specified territory. This position requires up to 60% travel during peak season to fully assist in the diagnosis and repair of Scag Power Equipment products. This position is remote.

Responsibilities: Handle dealer and customer technical support calls, e-mails, letters, etc. or on-site for specified territory. Handle Pro-Gold Dealer contacts for specified territory. Manage and priorities workload demands efficiently. Communicate with, and assist Scag Regional Sales Managers with service, warranty and parts concerns as needed. Assist dealers and end users with machine troubleshooting and diagnosis. Assist dealers and end users with parts questions/concerns. Provide in-field on site support assistance to dealers -- when applicable. Follow all corporate procedures and objectives while representing Scag Power Equipment. Complete field reports with information pertaining to issues and resolutions reported in specified territory. Perform all duties as requested.

Qualifications: Associated degree in Technical service or equivalent combination of education and experience in related field; A minimum of 2-3 years of related experience; Advanced hydraulic and electrical knowledge including the ability to read and interpret schematics; High School Diploma.

Equal Opportunity Employer -- minorities/females/veteran/other individuals with disabilities/Sexual orientation/gender identity.