Join the ranks of record-keepers and help keep things "in the books" as a Customer Service Representative! Pro Staff is excited to partner with a prominent recordkeeping company in Brainerd, MN, where dedication, integrity, and collaboration are more than just buzzwords-they're the foundation of our client's mission. This role offers an amazing chance to be part of a team that values transparency, teamwork, and service excellence. We want to hear from you if you're ready to make a difference in customer interactions and contribute to a supportive workplace culture! Pay: $16.50/hr 1st Shift: 8:00 AM - 5:00 PM | Monday - Friday Requirements: To excel in this role, a minimum high school diploma is required, with a preferred degree. A minimum of two years of customer service experience is also necessary, and proficiency in Microsoft systems is essential. Enjoy a comprehensive benefits package: Weekly pay by direct deposit or payment card Medical, dental, vision, and life insurance Short-term disability and 401k options Referral bonus potential Job Duties: As a Customer Service Representative, your daily duties will include effectively responding to internal and external client inquiries via phone and written correspondence within 24-48 hours. You will consistently provide high client service while communicating with plan sponsors and financial professionals to address all client service issues, offering necessary research, problem-solving, and resolution support. Proactive calls will also be part of your responsibilities, documenting all verbal and written communications and achieving service-level goals established for the Mass Amendment Client Service project. We believe you have the talent to make a difference and are committed to enabling you to do just that. If you're ready to take the next step, click 'Apply Now.' A dedicated recruiter will be in touch soon to discuss this exciting opportunity. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Pro Staff Pro Staff is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. Staffmark Group is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, int rviewing and employment process. If you require a reasonable accommodation, contact us. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.