Position Details

Position Information

Announcement Number STAFF - VA - 25091

For questions regarding this position, please contact:

Mike Ouert

(406) 994-5541

mrouert@montana.edu

Classification Title Events/Promo Coord II

Working Title New Student Programs Coordinator

Brief Position Overview

Assist in facilitating New Undergraduate Student Programs in the Office of Admissions including MSU Friday and Orientation. This includes website management, project management, event planning, managing prospective student data and reporting, management of student workers, responding to email and phone inquiries, and assisting the Associate Director of New Student Programs with special projects, as needed.

Position Number 4M0952

Department Admissions

Division Division of Student Success

Appointment Type Classified

Contract Term Fiscal Year

Semester

If other, specify From date

If other, specify End date

FLSA Non-Exempt

Union Affiliation FOCUS-MFPE

FTE 1.0

Benefits Eligible Eligible

Salary Starting at $24.04 hourly, commensurate with experience, education, and qualifications

Contract Type Classified Salary

If other, please specify

Recruitment Type Open

Position Details

General Statement

The Office of Admissions is responsible for the marketing, recruitment, application processing and orientation of new undergraduate students and the maintenance and processing of their records. The office is responsible for upholding Board of Regents and University requirements, policies and procedures regarding applications for admission, residency, acceptance of transfer credit and other issues related to enrollment. The successful candidate must have a desire to become part of a successful and energetic recruitment program, be goal-oriented, be able to organize time, tasks and record-keeping systems and demonstrate strong interpersonal and communication skills.

Duties and Responsibilities

• Support and facilitate new undergraduate student programming including visit and enrollment programs consisting of activities, info sessions, tours, discussion, and more.

• Manage email and phone inquiries and serve as the first point of contact for prospective students and their families.

• Assist in the planning and management of large-scale events serving up to 2,000 participants.

• Manage multiple projects concurrently while serving in a fast-paced, energetic environment.

• Develop and maintain positive relationships with a wide variety of campus offices.

• Hire, train, and supervise student employees and assist with the management of the Orientation Leader Program.

• Resolve conflict situations tactfully and professionally.

• Disseminate vital information accurately and efficiently over the phone, by email, and in person.

• Collect, enter and maintain prospective student information in various databases and CRM technologies.

• Collaborate with University Communications to enhance new student program-related online and electronic communications.

• Assist the Director of Admissions with special projects, as needed.

  Required Qualifications – Experience, Education, Knowledge & Skills

• Bachelor’s degree or post-secondary education plus applicable experience working with students and programs or activities.

• Demonstrated excellent written communication and customer service skills, including effectiveness in small group discussions and one-on-one conversations.

• Demonstrated competence in organizing and prioritizing workloads, functioning independently using good judgment, initiative, and discretion.

• Demonstrated ability to assist in the planning and facilitation of large-scale events and programs.

• Demonstrated competence using a large database, word processing, e-mail, and internet software and the ability to accurately and efficiently perform data entry.

  Preferred Qualifications – Experience, Education, Knowledge & Skills

• Experience with college/university student recruitment and engagement efforts.

• First-hand knowledge and experience with student development programs and initiatives.

• Experience with Banner or similar software package/relational database.

• Knowledge of or experience with MSU Bozeman Policies and Procedures.

  The Successful Candidate Will

• Demonstrated ability to effectively coordinate/organize/prioritize detailed work and meeting deadlines under minimal supervision, while maintaining a positive and professional approach.

• Demonstrated skill in organizing and prioritizing simultaneous workloads, meeting deadlines, and remaining adaptable to changing priorities while maintaining a positive, effective, and professional approach.

• Demonstrated ability designing, formatting, and proofing business correspondence and electronic media.

• Demonstrated ability developing and maintaining detailed, accurate record keeping systems.

• Knowledge of and demonstrated ability accurately following administrative policies, requirements, and procedures.

• Consistently exercise initiative and good judgment.

• Effectively operate work related equipment.

• Possess the ability to communicate effectively with employees and the public in person, over the phone and by email.

• Ability to establish and maintain effective working relationships with co-workers and the public in a team-oriented environment; ability to represent the Office of Admissions and its programs to others in a professional and courteous manner.

  Position Special Requirements/Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? No

Posting Detail Information

Number of Vacancies 1

Desired Start Date Upon completion of a successful search.

Position End Date (if temporary)

Open Date

Close Date

Applications will be:

Screening of applications will begin on September 20, 2024; however, applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions

EEO Statement

Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.