Hotel:

Bowling Green Holiday Inn

Restaurant Supervisor

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Availability: 1st and 2nd shifts, weekends required

Starting Pay: $15/hr

Summary

Join the vibrant team at Holiday Inn Bowling Green as a Restaurant Supervisor, a pivotal role ensuring exceptional dining experiences for our guests. This position offers a dynamic opportunity to lead and inspire team members in a fast-paced environment, driving restaurant operations while maintaining the highest standards of service. As a Restaurant Supervisor, collaborate closely with the kitchen staff and management team to streamline processes and enhance efficiency. Your leadership will play a critical role in training staff, managing inventory, and handling guest inquiries with professionalism. This role offers ample opportunities for growth within the hospitality industry, allowing you to hone your leadership skills and advance into higher managerial positions. What sets this role apart is the chance to make a tangible impact on guest satisfaction and team success, all within the supportive and welcoming culture of the Holiday Inn family.

Responsibilities

• You shall oversee daily restaurant operations, ensuring that all staff members adhere to company policies and maintain a high level of service quality.

• We expect you to manage employee schedules effectively, balancing coverage needs with team member availability to optimize efficiency.

• You will handle customer inquiries and resolve complaints promptly, providing an exceptional dining experience for every guest.

• We require you to monitor inventory levels closely, coordinating with suppliers to ensure timely replenishment while minimizing waste.

• You shall conduct regular staff training sessions, fostering a culture of continuous improvement and professional development within the team.

• We expect you to collaborate with the kitchen and bar teams to create seamless service transitions between different areas of the restaurant.

• You will be responsible for maintaining cleanliness and compliance with health and safety regulations throughout the establishment.

• We need you to contribute to sales and marketing initiatives by implementing promotional activities designed to attract and retain guests.

Requirements

• You should demonstrate leadership skills to manage and motivate a diverse team of restaurant staff effectively.

• We need you to have strong problem-solving abilities to address customer complaints and operational challenges promptly and efficiently.

• It is essential that you can oversee financial aspects such as budgeting, forecasting, and cost control within the restaurant setting.

• Your expertise in implementing health and safety standards is crucial to ensure compliance with regulatory requirements.

• You are expected to collaborate with chefs and kitchen staff to enhance menu offerings and dining experiences for guests.

• We require you to possess excellent communication skills to liaise between management and front-line staff seamlessly.

• Developing and executing training programs for new hires and ongoing staff development should be one of your key responsibilities.

• You must exhibit proficiency in using point-of-sale systems and other relevant technology to optimize restaurant operations.

Skills

• Team Leadership

• Conflict Resolution

• Time Management

• Customer Service

• Inventory Control

• Food Safety Knowledge

• Staff Training

• Problem Solving

• Communication Skills

• Attention to Detail

When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

• Daily Pay

• Significant Travel Discounts on Marriott and/or Hilton properties

• 401k Plans

• Medical Insurance

• Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

Service

We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

Perseverance

We will be better today than we were yesterday.

Inclusion

We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

Respect

We treat others the way we would like to be treated.

Innovation

We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.

Teamwork

Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.

In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.

Come grow with us!