Job Information
Boulder Community Hospital Patient Access Specialist in Boulder, Colorado
Patient Access Specialist - CU Sports Medicine Boulder Community Health, Boulder, CO 80303 $19.00- $26.38 an hour - Full-time Days, 40 hours per week +$2.00/hour for weekend shifts Boulder Community Health is seeking a Patient Access Specialist who, under general supervision, greets, instructs, directs and schedules patients and visitors. Benefits: •Health insurance, including a FREE employee only option •Dental and Vision insurance •BCH paid Life Insurance; Spouse and Dependent Life Insurance plans •Short-term and Long-term disability coverage •Health and Dependent Care Flexible Spending Accounts •Retirement plan with BCH matching contributions, and discretionary lump sum contribution •Paid Time Off •Education assistance program •Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more •Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki •Free one-on-one retirement planning sessions •Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family
Qualifications •High school graduate or equivalent preferred. •Secondary education and/or equivalent work experience preferred. •Medical terminology preferred. •Previous experience working in an office setting, preferably medical. Includes public contact, reception, and scheduling duties. Knowledge of Medical Terminology preferred. •Previous medical scheduling experience preferred. •Keyboarding, filing, office procedure classes and/or experience desirable. •Customer service experience preferred. Responsibilities •Greets patients, upon their arrival, and notifies practitioner/PT staff of patient arrival. •Answers, screens and directs calls taking messages or finding people when necessary. •Communicates effectively with public, peers, patients, physicians, clinicians, etc. •Provides patient information when appropriate and knows when it is not appropriate. •Schedules appointments for practitioners and physical therapy staff according to established clinic guidelines. •Collect co-pay and visit payments. •Handles cancellations according to established clinic guidelines. •Assists with implementation of physician’s orders (i.e., schedules X-rays or lab tests). •Maintains appropriate patient documentation and verifies chart information on regular basis. •Maintains open lines of communication with participating physician offices. •Assembles charts for new patients.
About Boulder Community Health and Boulder, Colorado Boulder Community Health (BCH) is a not-for-profit healthcare organization based in Boulder, Colorado. It provides comprehensive medical services to the Boulder County community, including acute care, emergency services, and outpatient care. BCH operates several facilities, including the flagship Boulder Community Hospital, and offers a wide range of specialties such as cardiology, oncology, orthopedics, and maternity care. The organization is known for its commitment to high-quality care, patient-centered services, and a focus on wellness and prevention. Boulder Community Health is dedicated to improving the health of the local community by integrating advanced medical technology, evidence-based practices, and personalized care. The healthcare system also emphasizes collaboration with local physicians, wellness programs, and community outreach initiatives. BCH is recognized for its strong ties to the local population and its role in supporting public health initiatives, promoting healthy lifestyles, and addressing health disparities. Boulder Community Health is a Certified Level II Trauma Center and has received incredible accolades for the wonderful care that we provide including: Newsweek- “America’s Best-in-State Hospital 2025”; U.S. News and World Report- “Best Hospitals for Maternity Care 2025”; 5280 Magazine-“21 BCH physicians among 2024 list of the region’s best doctors”; Daily Camera People’s Choice Awards 2024- Honorable mention, Best Physical Therapy Center; and American Heart Association- Quality Stroke Care 2024. As an employee at Boulder Community Health, you will enjoy working in state-of-the-art facilities with competitive compensation and benefits, including health/dental/life, tuition reimbursement and an on-site fitness center. You also have access to an incredible Employee Wellness and Support program, employee activities, discounts and more! EOE/Affirmative Action/Drug-free workplace. BCH will never conduct interviews or ask for employment documents via text. This position has no close date. Applications will be accepted until the position is filled.