Description

JOB TITLE: DONATION ATTENDANT

DEPARTMENT: RETAIL

STATUS: FULL-TIME

IMMEDIATE SUPERVISOR: STORE MANAGER

The Salvation Army MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

EMPLOYEE BENEFITS OFFERED:

• Opportunity for career growth.

• Paid time off .

• Employee Discounts.

• Employee Referral Bonuses.

• Medical, Dental, and Vision.

• Retirement Plan.

• AFLAC.

• Employee Assistance Program. (EAP)

ESSENTIAL JOB DUTIES:

• Maintain and clean up the area in and around the donation trailer/pod at the beginning and end of each shift.

• Appear neatly and cleanly dressed in suitable clothing as per The Salvation Army dress code policy.

• Courteously assist the donor in the removal of all donated items from the donor’s vehicle and provide receipt.

• Maintain all reports and paperwork as instructed by the Supervisor.

• Separate and sort all donated material into the proper containers, and properly stack material as instructed by Supervisor.

• Assist TSA drivers/PAs with loading donations on to trucks as necessary.

• Inform Supervisor of needed items prior to running out (i.e.: brooms, receipts, totes, carts, etc.)

• At the end of each shift, the Donation Attendant must secure and lock the area

• Maintain good working relations with property or store managers.

• Other duties and responsibilities as may be assigned, from time to time, by Supervisor.

Work Environment:

The position is located outdoors but can be indoors as well. The environment includes noisy background, exposure to outdoor elements including air dust, debris, dirt, etc.

QUALIFICATIONS:

• High School graduate or equivalent Required

• Ability to communicate effectively with employees and donors

• Ability to work independently with minimum supervision

• Ability to provide good customer service to donors. Previous customer service experience preferred

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, stoop, crouch, kneel, and twist on an intermittent or continuous basis.

• Ability to lift, carry, reach, push and pull

• Ability to lift/push/pull up to 25-50lbs with or without assistance.

• Ability to perform various repetitive motion tasks

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Qualifications

Behaviors

Preferred

• Team Player: Works well as a member of a group

Experience

Preferred

• Previous customer service preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)