Overview

The Switchboard Operator handles a high volume of callers for an assigned site, answering the line and connecting the caller to the correct person or department.

Responsibilities

• Answer all the calls that come through to the main line of the company, and ensure that all the calls are routed to the appropriate department or person

• Listen to the caller’s request and either solve the query or direct the call to the concerned department

• Must know which staff are in which department and who is in charge of what function

• Must maintain up-to-date information of the current happenings in the company

• Update and maintain pertinent business information via computer or department files

• Other duties may involve greeting visitors, making them comfortable, receiving the mail of the organization, handling some business communication, arranging meetings with clients and other workplace communication

Qualifications

• High school diploma or the equivalent

• 1 year of experience

• Proficient in Microsoft Word and Excel

• Excellent customer service skills, professional attitude & appearance

• Good written and oral communication skills

• Strong organizational, record keeping & time management skills

• Ability to type 35 wpm

• Availability to work overtime/varied hours when required

PHYSICAL DEMANDS

Intermittent physical activity including bending, reaching and prolonged periods of sitting or standing

What We Offer:

Competitive pay & benefits!

Comprehensive training and development programs that prepare employees to advance from within.

A company focused on creating a positive work and client environment.

Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

Job Locations US-MA-Boston

Posted Date 2 weeks ago (1/22/2025 9:26 AM)

Requisition ID 2025-19127 # of Openings 1 Category (Portal Searching) Administrative/Clerical Position Type (Portal Searching) Regular Full-Time Fixed Salary USD $20.26/Yr.

Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon’s Pay Transparency Statement.

Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.